HollyL
Khoros Staff
Joined 4 years ago
User Profile
User Widgets
Contributions
[Session 3] Community Learning Labs: Measuring the business impact of advocacy programs
Want to turn your community members into powerful drivers of business value? Join this series to learn how. Click the link above to secure your spot then hit "attend" to let us know you're coming! Over three sessions you will learn: How community-based engagement strategies can help you discover, motivate, and activate passionate customers to begin their journeys to becoming vocal advocates. How the best companies in the world create mutually beneficial relationships by giving first and making advocates the center of their strategy A proven methodology for aligning around Advocate success first, selecting KPIs, and tying them to high-level business outcomes, and how to translate the data into storytelling for the purposes of internal buy-in, increased investment, and greater program success Save your spot![Session 2] Community Learning Labs: Building a compelling advocacy program
Want to turn your community members into powerful drivers of business value? Join this series to learn how. Click the link above to secure your spot then hit "attend" to let us know you're coming! Over three sessions you will learn: How community-based engagement strategies can help you discover, motivate, and activate passionate customers to begin their journeys to becoming vocal advocates. How the best companies in the world create mutually beneficial relationships by giving first and making advocates the center of their strategy A proven methodology for aligning around Advocate success first, selecting KPIs, and tying them to high-level business outcomes, and how to translate the data into storytelling for the purposes of internal buy-in, increased investment, and greater program success Save your spot![Session 1] Community Learning Labs: Activating advocacy at scale
Want to turn your community members into powerful drivers of business value? Join this series to learn how. Click the link above to secure your spot then hit "attend" to let us know you're coming! Over three sessions you will learn: How community-based engagement strategies can help you discover, motivate, and activate passionate customers to begin their journeys to becoming vocal advocates. How the best companies in the world create mutually beneficial relationships by giving first and making advocates the center of their strategy A proven methodology for aligning around Advocate success first, selecting KPIs, and tying them to high-level business outcomes, and how to translate the data into storytelling for the purposes of internal buy-in, increased investment, and greater program success Save your spot!Webinar: Community works for ScienceLogic
Community works: How ScienceLogic rebuilt its community to drive business value Tuesday, April 29, 2025 | 9am PT | 11am CT | 12pm ET Click the link above to secure your spot then hit "attend" to let us know you're coming! What happens when your online community is doing more harm than good? That’s the challenge Sara Leslie, Head of Community at ScienceLogic, faced when she joined the company and inherited a struggling Salesforce community. As a team of one, Sara led a complete turnaround migrating to Khoros Communities, later upgrading to Khoros’ next-gen community platform, and repositioning the community as a strategic asset. With 18 years of experience and three successful community migrations under her belt, Sara will share how ScienceLogic transformed its community into a thriving, high-value hub that supports customers, partners, and the business. In this session, you’ll learn: Strategies to drive product innovation Ways to deepen customer engagement How a lean community team can deliver big results Save your spot!Leverage community to drive results across the customer journey
Seamless customer journeys start with community. Join this virtual masterclass to learn how. Thursday, May 08, 2025 | 9am PT | 11am CT | 12pm ET Click the link above to secure your spot then hit "attend" to let us know you're coming! This session, featuring Rich Millington, Founder and Managing Director at FeverBee, is designed to teach you how to utilize your online community to: Streamline customer onboarding and accelerate time to value Enhance customer support and increase retention Strengthen customer advocacy and drive organic growth Deliver meaningful results that you can track and share back to the business Save your spot!Webinar: Community works for Zoom
Discover how Zoom evolved from its initial community launch to becoming a leader in customer support. Watch On-Demand In this session, featuring Alexis Brown and Carla Almandoz, Zoom’s community team break down: The step-by-step strategies behind their community growth The key metrics they track for success How their community is shaping the future of customer supportCommunity Learning Labs Session 8: Long-term management and best practices
Tuesday, Dec-17-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 8, learn how to measure community success and continue to drive growth and engagement post-launch.Community Learning Labs Session 7: Creating and building upon user momentum
Tuesday, Dec-03-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 7, gain insights around community member onboarding, gamification, and user recognition programs.Community Learning Labs Session 6: Launching your community (Part 2)
Tuesday, Nov-19-2024 | 8am PT | 10am CT | 11am ET Join this eight-part webinar series as we break down the critical components of building a thriving online community. Strategic consultant Brian Oblinger will guide you through each step with best practices and practical examples. Come and learn from the very best in the community space! In session 6, learn how to hire and train community teams, implement an onboarding process, and execute plans for promotion.GenAI in Action: How a strong knowledge base fuels GenAI
Thursday, Nov-14-2024 | 11am CT | 9am PT | 12pm ET | 5pm BST AI chatbots used to be built manually — now GenAI builds bots instantly using brand “knowledge.” In our upcoming webinar, learn how to get started with your existing knowledge, what risks to consider, and why knowledge management is the future of AI. Join us to learn: How brand knowledge (FAQs, docs, forums, etc) powers chatbots The biggest knowledge opportunities and challenges New workflows for knowledge management
