June 29th, 2023 | 1pm ET | 12pm CT | 10am PT   Join us Thursday, June 29th, 2023, for the State of Community Management 2023 webinar with The Community Roundtable. Don't miss highlights from the 14th annual State of Community Management research!   Join Jim Storer, The Community Roundtable, Kelly Stoker, Senior Community Strategist at Khoros, and Michael Puhala, as they discuss the State of Community Management 2023 report. They'll explore key findings, community trends, and ideas for improving your online community. A recorded archive will be sent to all registrants within 24 hours of the event.    ... View more

  Did you know that 80% of customer interactions that start on digital channels still end up moving to another channel, live agent, or even phone? When customers have to jump from channel to channel just to get a resolution – something isn’t working quite right. In our newest three-part video series, Khoros Senior Business Value Consultant, Lans Crauer, sat down with Senior Analyst at Forrester, Vasu Srinivasan to get her expertise on omnichannel – where brands are failing, and what they can be doing to get it right. Watch the first video in our series now! Register to receive exclusive emails when our second and third videos launch later this month.  ... View more