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JAN BILLER CEO Glowing Blue Jan Biller is CEO & Partner at Glowing Blue. As a master in social & media psychology, former community manager and head of social media support at Swisscom he has a lot of experience in building, managing and developing customer communities. Jan is a winner of several innovation awards, frequent speaker at conferences and lecturer for digital marketing & customer experience design.

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Re: How do you manage inactive users?

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Re: How do you manage inactive users?

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