Company: Alteryx Company background: As a global leader in analytic process automation (APA), Alteryx unifies analytics, data science and business process automation in one, end-to-end platform to accelerate digital transformation. Organizations of all sizes, all over the world, rely on the Alteryx Analytic Process Automation Platform to deliver high-impact business outcomes and the rapid upskilling of their modern workforce. Contact: Trey Waddell Title: Senior Manager, Community Development & Operations Related URLs: https://community.alteryx.com/?category.id=external Kudos Category: Best-in-Class: Community The last year has been an unprecedented year for many reasons, and the Alteryx Community proactively undertook several initiatives to help our customers and the wider analytics community. First, we launched the Virtual Solution Center (VSC) on the community. The VSC provides free consulting sessions to Alteryx customers and prospects from a team of over 100 engineers and architects. Year-to-date, we've had over  3826  sessions  booked by clients through the community.    In addition, Alteryx rolled out the ADAPT (Advancing Data and Analytics Potential Together) program, offering free software licenses, training and in-demand certifications via the Alteryx Community to people who found themselves out of work due to the COVID-19 pandemic. To date, we've up-skilled over 13,500 individuals across more than 155 countries, with over 660 of those folks achieving core certification. These accomplishments have all the hallmarks of effective teamwork and laser focus on the end user community.   One thing that makes Alteryx unique is that the executive team (up to and including the CEO) has been incredibly supportive since day one and continues to preach the importance of a vibrant community. That support shines through in the consistently high outcomes in critical Customer Success and Support KPIs: 85%+ support case deflection rate, 80%+ resolution rate (#1 across Khoros communities), and 75%+ global CSAT score among users. Further, the Alteryx Community has proven to positively influence new and expanding business goals in Sales & Marketing.   Finally, the Alteryx CommuniTEAM takes care of it’s own. Over the last year, our growth strategy has allowed us to hire a dedicated Community Operations Analyst to analyze community data, and provide it to our various community teams to make informed decisions. We also recently hired a Program Manager dedicated to managing our ACE (Alteryx Certified Expert / Super User program), as Alteryx knows the value of such programs. We also secured 7 promotions across our Community team, and continue to both hire from within and promote internally by up-skilling members of the Community team.    The Alteryx Community truly exudes the meaning of community. Coming together, working towards a common goal, supporting others, and giving back.    ... View more

We’re looking for problem solvers, innovators, and dreamers who are searching for anything but business as usual. Like us, you’re a high performer who’s an expert at your craft, constantly challenging the status quo. You value inclusivity and want to join a culture that empowers you to show up as your authentic self. You know that success hinges on commitment, that our differences make us stronger, and that the finish line is always sweeter when the whole team crosses together.     (This is a US-based, remote position)   Overview:   Alteryx is seeking a tech-savvy front-end developer that specializes in online community platforms and front-end web technologies. Responsible for developing and improving user-facing features, building reusable code, optimizing platform to maximum scalability, and assure that all user input is validated before each release/update. Additionally, will collaborate with other team members and stakeholders. The ideal candidate is a collaborative, highly task-oriented developer and passionate about the Alteryx brand and the experience of our associates and customers.   Essential Duties & Responsibilities: Work with Community Platform Program Manager and Lead Technical Developer to deliver improvements and bug fixes based on requirements over a rolling monthly development cycle Document customization work after each release in an easy to understand fashion. Be on point for QA QA and to assist with major bug fixes during production launch phase for each release Refactor existing customization code to improve performance and adhere to best practices. Compliant with all guidelines and best practices for accessibility, security, and web/design best practices   Required Qualifications: Expertise with front-end development technologies, such as HTML, CSS, JQuery and JavaScript. 2+ years of experience with Khoros (Lithium) or other Community SAAS tools Experience with RESTful API’s, and Freemarker (or other Java Template language) is a plus Experience in working through agile development cycles. Ability to effectively partner with and influence internal teams while managing complex cross-functional relationships in a rapidly-changing environment. Creativity, good communication, critical thinking, and a sense of humor. BA/BS degree in Information Science, Computer Science, Software Engineering or related technical field is a plus Find yourself checking a lot of these boxes but doubting whether you should apply? At Alteryx, we support a growth mindset for our associates through all stages of their careers. If you meet some of the requirements and you share our values, we encourage you to apply. As part of our ongoing commitment to a diverse, equitable, and inclusive workplace, we’re invested in building teams with a wide variety of backgrounds, identities, and experiences. Benefits & Perks: Alteryx has amazing benefits for all Associates which can be viewed here .   Apply here: https://alteryx.wd5.myworkdayjobs.com/en-US/AlteryxCareers/job/Los-Angeles-California/Community-Developer_R3885   ... View more