About AlanA

AlanA · ‎04-23-2019

This is awesome, @DanK! I think this is how we'll proceed with instances like this moving forward.

AlanA · ‎04-17-2019

Thanks for sharing your wisdom, @lolagoetz. PS - Doug does nothing around here these days.

AlanA · ‎04-08-2019

Hi everyone, When you remove a user from a superuser program (for posting policy violations) do you inform the remaining participants, or not? Our superusers have a private discussion board and will notice that one of them is no longer around there. What do you think about posting on the private discussion board, advising others that the removed user has "left the program, we thank them for their contributions" Thoughts?

AlanA · ‎03-18-2019

Hi @deirdreyee, If you right-click the number 1 there you'll see it is a link. If you're sharing links to a specific post, you just need to grab the URL of the post number. Let me know if you have other questions. Thanks.

AlanA · ‎02-04-2019

Thanks, Stephen. We had our SBR with Lithium last week, and I pitched the idea of the auto-responder to our Lithium account leads, and the consensus was that it was a good idea. We do work with a 3rd party developer for our platform; I can pitch the idea to them and see what they come up with. If anyone else has experience setting up similar, please share. Thanks.

Re: Remove User from Superuser Program

Re: Remove User from Superuser Program

Remove User from Superuser Program

Re: AMA nested thread solution? Or "threaded post" solution?

Re: Auto-Response for Unanswered Posts