lradden
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Re: current release version
Thanks, I meant my specific community, but this was helpful I just replaced "lithium" with my community's domain name and was able to see it.229ViewsSign in to react to this post0Commentscurrent release version
hi seems like a simple question but I cant seem to figure out which version my community is running on? Where do I look? Thanks!ViewsSign in to react to this postCommentsembedding community into facebook
hi has anyone recently embedded their lithium community into their facebook page, like this one: https://www.facebook.com/du/app/178295092580287/ And if so, how did you do it? Was it a heavy lift for a developer or not? Lithium is telling me they cannot support this integration. Du (in the link above) seems to be iFraming their entire community into a Facebook app. Lithium used to sell a feature called Facebook LevelUp ( https://community.lithium.com/t5/Integrating-with-Facebook/Integrating-with-Facebook/ta-p/30899 ) but they haven't sold that for some time and now require assistance from Professional Services team to integrate. Thanks!ViewsSign in to react to this postCommentRe: contact deflection form
This is great, thank you! How do you then track deflection? Click rates on the suggested content?ViewsSign in to react to this postCommentscontact deflection form
Hi everyone - has anyone developed an experience where a customer begins submitting a question to a support form, and gets knowledge and/or community posts suggested to them based on what they are typing? I am looking for examples as well as some info on the effort involved to implement it. Is there anything "out of the box" to Lithium (like Active Cast widgets etc) that you used? Did you customize the search form component in some way? Thanks!ViewsSign in to react to this postComments- ViewsSign in to react to this postComments
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Hi there - submitted the case and they replied that they couldnt copy production data to stage bc of security reasons.
:smileysad:
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