JMcJohnston
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Joined 12 years ago
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Re: New Community Features - Autumn Launch Overview
Very excited about Slack, Events and Email Analytics! Is that the limit on the Slack integration or is more planned/possible? Email Analytics is a huge blind spot for us - can't wait to see what that pandora's box looks likeViewsSign in to react to this postComments- ViewsSign in to react to this postComments
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Re: Lithium Supports Facebook Messenger Customer Chat
Yes we're definitely interested once we get SMM in soon!ViewsSign in to react to this postCommentsRe: ICYMI: A Lithium Reach & Response Download (October 2016)
Currently we don't use Lithium Response - can I just check that Response has the capability to use Twitter's automated service whereby if a customer contacts your brand via DM you can set up some rules to automate initial responses? It's mentioned here and in the Blog, but I can't actually find any detail in the release notes, thanks.ViewsSign in to react to this postComments
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