About JMcJohnston

JMcJohnston

Interested to hear how you're moving a very intimate dinner experience into the virtual world! I get the image of Sims in my mind...

JMcJohnston · ‎01-13-2020

Hey @irach15 , yes as @Sorcha says you can reset a user's password as an Admin. On the user's profile page you scroll to the bottom and "View / Manage this user's settings" then click "Password" and you can reset from there.

JMcJohnston · ‎11-12-2019

Hi folks, our next Community and Social meet-up in Scotland is next week. I've secured a good venue and for the first time am allowing remote participants to join as well as in-person. Hoping the tech works ok! This event is focused on Education - how social and community has impacted learning for students and educators. We've got an interesting panel to drive the discussion. You can RSVP here: https://events.cmxhub.com/events/details/cmx-scotland-presents-education-social-media-and-community/#/

JMcJohnston · ‎11-04-2019

Ooo thanks, I'll try that journey - just anything that forces a reset once we've set it up for them.

JMcJohnston · ‎10-31-2019

Not many, like in the 10s per month. And it'll be case by case. So the journey is we're already talking to this customer via telephony/whitemail and want to move them into Community Private Message to carry on the conversation. We don't have SSO or anything. So we'd confirm their email address via telephony/whitemail and then set them up a Community account. Then we'd want to reset their password. That way they go into their email account, see the Reset email and follow it to change the password and login.

Re: External Community Expert Introduction (Mini AMA) - Jake McKee

Re: Force reset Community users' password

Community & Social meet-up - remote and in-person in Scotland

Re: Force reset Community users' password

Re: Force reset Community users' password