@CarolineS I feel you we have a 'white label' community which means we are paying Khoros to remove the Khoros logo, however due to this issue we have had to use the Khoros email SendGrid setup rather than our company domain. DKIM wasn't an option for us as our mail kept going to spam. We couldn't use our domain with Khoros's SendGrid as we are not allowed, for legal and compliance reasons, to have a DMARC of none on our domains. I live in hope that Khoros will eventually come up with a better system. @StanGromer We already have the limit on our Broadcast PMs set to 10,000 users which we use all the time and they are all sent an email (we have inserted tracking pixels in the PM to verify) - I have not tried to invite 10k users to a group hub via email though. Have you tried to get your PM's to 10K to see if it will let you invite 10k users or is that what Khoros is saying is broken for you? I wish, for anything that involves a PM or an email of say 100K users, that we could simply select 100k users and hit send. The system then create a batch job on the community backend that will work through the messages in batches until all are delivered, this wouldn't be technically hard to do.
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