Claudius
Boss
Joined 14 years ago
Former Dataiku & Skype Community Manager, helping with Best Practices around Community & Social on Lithium/Khoros for a while. My Khoros Alumni profile in bio 😜
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Re: Khoros Communities - Updated Release Process
Clarification question on the process: "After we post the release notes , customers will be notified and have a week to provide feedback to their Customer Representatives on the upcoming release." Can I assume that commenting on the release notes article with our feedback is equivalent to letting our CR know?Re: AI generated assistance on search results page
I also love this idea: Meaningful AI augmentation of a common community scenario that enriches the search experience without taking away from the human conversation element that folks come to communities for. 👏 And I love the fact that even though there's no product ideation on Atlas any more (😢), members will just keep posting their product ideas whereever there's an ideation area available ;)Improve solution display in topic layout
If a topic is solved then Atlas shows the reply marked as a solution right below the first message. But there's no UX element introducing this fact. It's just a text box following the topic start message with the only indicator that after that text box the same "Marked as solution" indicator is shown like further down in the thread. See example on the right. Can we please get a section / panel title for the solution list, e.g. either "X solutions" or "Showing solutions first" and also get a CSS class name for this PaneledItemList so customers can style this section differently.Re: Do we need this SEO setting?: "Append topic ID to title and description meta tags"
I don't see how enabling this would help SEO in any way in 2025. The only very special case where it could be minorly helpful would be if you had many topics that share the same title. But even in that scenario the canonical base URL would already be different. So I'd file this setting under "legacy setting that should be removed from admin"
