CyJervisBossJoined 11 years ago598 Posts571 Likes6 SolutionsManager, Knowledge Programs for Support at ClouderaView All Badges
ContributionsMost RecentMost LikesSolutionsRe: IgniteTech acquired Khoros to rebuild it. Here’s what that looks like. My confidence in IgniteTech's ability to support us with Khoros is currently low. The new rep's admitted unfamiliarity with the platform means I'll be training them, which is the opposite of what we need. The recent webinar also missed the mark; the discussion about AI was overly generic, and highlighting a high EBITDA, while appealing to investors, raises concerns for me as a customer. It suggests potential underinvestment in crucial areas like staffing and product development, which could negatively affect our experience. Re: Khoros Customer Data Retention and Destruction Policy I agree! Please explain Re: TOP Content widget Thanks Blake. While we are still on classic, we have different sections on the home page for blogs, conversations and TKB which make it easier to find different kinds of recent content. We plan to carry this forward into Aurora. Re: TOP Content widget I agree, the home page currently leans heavily on updates to documentation so it is difficult to find conversations to jump into without navigating to several different boards. Re: Driving Growth in Community with Banners & Content Gates Interesting for sure, you would think the feed would be based on new content based on the newest first publish date/time not based on last modified. This does remind me that I need to eventually post my own findings from when we A/B tested gating all community solutions. Re: Search How about filtering by the Aurora Label? Re: Community Aurora 24.04 Release Notes Right there with you cblown Re: Khoros Communities 24.3 Release I guess Khoros really has shifted focus over to completing Aurora. 🤔 Hopefully these means the newest Aurora release will be epic. 🤞 Re: Is a Studio cheat sheet available? If the image provided is the specific look you desire, that would require a custom component. That being said, I would look at the Atlas articles around Group hub pages and quilts as well as Group hub components. I am not aware of a cheat sheet for group hub components but in studio you can hover over a component and the pop up description will tell you which pages it can be used on. Re: "1" was searched 1,755 + 501 times one day in August? If you click into the day you can see what the most commonly used search terms were. it may give some insight. We had a couple of days like this and it seemed to be terms involving "nessus_was_" which according to google is likely related to a security scanning tool.