About lilim

lilim

Can you make the new member role just not have the permission to send PMs? That way you don't have to worry about 2 different roles. Or do you intend for the New Member role to go beyond just the user's first post? The article here has info on assigning a role with a rank: https://community.khoros.com/t5/Roles-and-permissions/Assign-roles-to-users/ta-p/108807

lilim

Hi @Rachie1986 - I don't believe there are specific instructions on how to do this, but there is general documentation here on roles and ranks: https://community.khoros.com/t5/Roles-and-permissions/Create-a-role/ta-p/108809 https://community.khoros.com/t5/Roles-and-permissions/Assign-a-role-to-a-member-upon-registration/ta-p/8589 https://community.khoros.com/t5/Rankings/tkb-p/rankings

lilim

Create a role that has PM permissions denied. Set this as a role that is applied to all new users. Create another role that has the permissions setup as you want. Have this role granted with a rank earned after creating 1 post. Be sure the previous role is also removed when earning this rank.

lilim

Is it possible that it went into spam quarantine? Try searching by both author / title of the article if you don't immediately see it.

lilim

It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there. Thanks!

Re: role which prevents new members from sending a Pm without creating a public post

Re: role which prevents new members from sending a Pm without creating a public post

Re: role which prevents new members from sending a Pm without creating a public post

Re: Articles never saved even though indicated it did

Add link to case back to support emails