lilim's avatar
lilim
Boss
6 years ago
Status:
Delivered

Add link to case back to support emails

It seems with the recent update to the email templates for support cases, the link to the case in the portal is no longer provided. I know you can reply directly to the emails to update the case, but often I like to click through to see the case's full details and comment history. The link in the email was the most efficient way to get there.

 

Thanks!