edgiansante
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Joined 10 years ago
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Re: Lithium Response: Making Measuring NPS and CSAT Even Easier
Thanks for sharing it! Sorry if I mis-read but you said "Lithium already gives you an easy and effective way to measure both CSAT and NPS across Twitter and your online communities." and I tried to find a way to measure CSAT and or NPS in the dashboard like your screenshot via communities and couldn't find anything but info on the Value Analytics. Am I missing something or going on the wrong posts? :) Thanks8.5KViews0likes0CommentsRe: Gamification progress bar
VarunGrazitti wrote: @edgiansante - You can check out this example at https://community.optimizely.com/ We added a progress slider from Rank A to Rank B based on user points. You need to register to see this in action, this can be seen on your profile page and on the user details dropdown in the header. Thanks VarunGrazitti! Could you share more on LoE to get this done?359Views0likes5CommentsRe: Gamification progress bar
KaelaC wrote: We have done something similar to this as a customization through professional services. In our workflow, we created profile fields for the user that indciate the level of "complete-ness" they have acheived. Then, each time the user logs in, we update that field with any changes. Another method would be to do the calculation on the fly. This has greater responsiveness (you give a kudo, your bar ticks up) but can be heavier on the rest calls as you will need to do the calculation everytime the page is loaded. Hey KaelaC - could you share more details on hows this looking now and the level of effort to build this custom component? We're looking to do a progress bar to give users a sense of progression throughout their ranks ("x points left to level XX") thanks a lot373Views0likes7Comments