About edgiansante

edgiansante · ‎05-04-2017

yeah that's correct - thanks for responding

edgiansante · ‎01-16-2017

Thanks for sharing it! Sorry if I mis-read but you said " Lithium already gives you an easy and effective way to measure both CSAT and NPS across Twitter and your online communities." and I tried to find a way to measure CSAT and or NPS in the dashboard like your screenshot via communities and couldn't find anything but info on the Value Analytics. Am I missing something or going on the wrong posts? 🙂 Thanks

edgiansante · ‎12-12-2016

Sorry if this is an old question, I did try to find it but no luck. Is there a way to set a message placeholder when a thread is closed (rather than moved only) from the system settings or this would be a custom build? I'm seeing more and more users that are unsure when a thread is open or not (there's no clear indication to whether it's closed or not from a user's perspective). Any workarounds for this? (if this is not an OotB setting I'm missing)

edgiansante · ‎11-02-2016

Hey Jason Thanks a lot for that. I'll get back to our (Lithium) consultant to check it again. Thanks again for confirming

edgiansante · ‎10-18-2016

Hi Jason I was talking to our Lithium consultant and he said that this feature is not working and being deprecated. Can you confirm if you're still using it and if it works as intended? I created a ranking icon and set its visibility to only admins/mods but all users (even not logged in) can see it.

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Date Last Visited	‎12-06-2018 12:21 PM

Re: Lithium Response: Making Measuring NPS and CSAT Even Easier

Re: Lithium Response: Making Measuring NPS and CSAT Even Easier

Message placeholder when a thread is closed

Re: Is there a way to identify a user's first post?

Re: Is there a way to identify a user's first post?