yeah that's correct - thanks for responding ... View more

Thanks for sharing it!   Sorry if I mis-read but you said "Lithium already gives you an easy and effective way to measure both CSAT and NPS across Twitter and your online communities." and I tried to find a way to measure CSAT and or NPS in the dashboard like your screenshot via communities and couldn't find anything but info on the Value Analytics.   Am I missing something or going on the wrong posts? 🙂   Thanks ... View more