About peterlu

peterlu

@djondinium The syntax to include a Text Key from Studio Text Editor on an email template is simply ${yourTextKey}, which will require a studio publish. Email template does not support Custom Content (dynamic), since it is pretty static. Peter Hinterlands

peterlu · ‎07-09-2020

Since this is not out-of-the-box function, some custom coding is required. And it differs on different CRM systems. You can contact your IT team or Khoros PS team or us. You can drop me a Private message and the work can be quoted.

peterlu · ‎07-06-2020

This can be achieved by setting up custom coding to listen to new posts. Then you can use api to check if this is the first post of a user. Then if this is the case, write some code to poke the emailing service to notify the moderators or admins.

peterlu · ‎06-17-2020

SELECT author.login, subject, view_href FROM messages WHERE conversation.style='idea' AND status.key = 'accepted' AND post_time < 2020-06-09T10:04:30-08:00 AND post_time > 2020-05-01T10:04:30-08:00 Then you may need to write some code to print it out as CSV file. Hope this helps.

peterlu · ‎06-17-2020

@deepu_thomas When you say webhook, you mean Khoros event subscription model. Currently the event subscription model does not support MeToo action. However, there are other ways to do it. Some custom code can be injected to listen for MeToo action, and then communicate to your CRM support ticketing system (similar to your new post action). It is certainly doable.

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Re: Email Audit

Re: Me Too Integration with CRM system

Re: Is there a way to identify a user's first post?

Re: Report of who had accepted idea?

Re: Me Too Integration with CRM system