JennyW
Khoros Alumni (Retired)
Joined 10 years ago
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Re: Best Practices for Community Management in a Crisis
For our clients using the Community solution (and you aren't yet using Care in conjunction with it), take advantage of setting up Content Filters to monitor important terms, phrases, or mentions of COVID-19. Also, if you're looking for initiatives to keep your community engaged, or increase engagement, check out my recommendations HERE!
