About srujanayeruvaka

srujanayeruvaka

Hi @NicolaC, Have you checked the 19.12 release notes which talks about a fix related to @mentions? - "We have fixed an issue where the @mention drop-down list was not showing the correct results even when the exact username was entered in the UI. @mentions is now working as expected." Not sure if it is related in your case... Thanks, Srujana.

srujanayeruvaka

Hi @lana_lee, The setting ' Use the private messenger ' can be set to Deny by default and granted once the user ranks up to a certain rank in the community. This is generally set to grant as some communities send a PM to newly registered users with a standard welcome message and/or information about how to use the community. Another setting maybe worth trying is ' Post private messages without verification '. Set this to Deny by default and grant only once the user has ranked up. Please refer to this article - https://community.khoros.com/t5/Community-Moderation/Ban-a-user-from-the-community/ta-p/109755 to ensure the correct process is being followed to ban a user in the community. Thanks, Srujana.

srujanayeruvaka

It's under Admin -> Mod Tools -> Audit Logs.

srujanayeruvaka

Hi @sarajaynerow, Unfortunately, there is no direct way to get this data - not even from bulk data. A workaround is to download the Audit Logs for the specific time frame from the Admin console, and then filter the data by looking for the text 'Moved Message' in the 'Action' column. Hope this helps! Thanks, Srujana.

srujanayeruvaka

Hi @Toby, Ideally, once you click the 'X' icon, strikethrough appears on the attachment and with an 'Add' link next to it as shown below. You may want to file a support case with Khoros. Thanks, Srujana.

Re: @Mentions aren't always being recognised

Re: Best practice for banning a spammer

Re: Stats on moved articles?

Re: Stats on moved articles?

Re: How do I remove an attachment?