PeteCKhoros Alumni (Retired)Joined 14 years ago415 Posts8 LikesLikes received2 SolutionsView All Badges
ContributionsMost RecentMost LikesSolutionsCrisis Management in Khoros Care Every Social Care team should be prepared for an unexpected spike in inbound contact volumes. Whatever the cause, it is crucial that you anticipate the spike, prepare a plan to address it, and review the outcome once things calm down again.
