More problems - We built a script to get around the Khoros bug of not sending more than 1000 people.  22.4 now broke that, and/or it's poorly documented that if the Admin setting is set to "email", the API is also forced to send via email, and it does not send via PM. Even though the developer documentation makes absolutely zero mention of this. Everything hurts. ... View more

They didn’t test it, it’s that simple. When you try to past more than 5000-6000 email addresses into the send box, your entire browser locks up and crashes. Sometimes after about ~10 minutes it’ll finally process. If anyone did truly test this and thought it was acceptable, you would think that too would have been included so we knew what to expect. Sigh.  ... View more

@CarolineS Holy cow!  This is all a joke. If it makes you feel any better, we've been waiting to send out invites to almost 100,000 users for various groups.  I've asked repeatedly that this new feature will support 10,000 users (everyone said yes). It doesn't.  I think it's due to an existing bug where if you tried to PM anyone with more than ~1000 invites, it fails (It claims they got invited in the member management, but no actual invites go out).  Same exact problem with email.  Support literally responded to me that this is a known issue and will be fixed in 22.6.  How in the heck can it be a known issue if it literally just came out.  The communication and quality of these releases is a joke, Khoros has become a literal joke in my company, and I look like an absolute **bleep** because I am the one who keeps introducing new, entirely broken, functionality. ... View more

When I started my new gig, one of the first things I had our developer do was build a bulk label updater. Allows me to easily just throw in a list of every article and every label it should have. One click, poof, done with it all. We did all of that before we even launched a single label. Because as every one of those ideas you listed shows, it’s critical to have basic management tools if you are doing anything at scale. ... View more