RahulHa
Khoros Alumni (Retired)
Joined 8 years ago
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Communities 2021: Mid-year Update
As we finish the first half of the year and enter the second, let’s review where we are and also take a sneak peek into some exciting things on the anvil. With new ways to drive user engagement, more efficient ways of community management, advanced analytics and a completely re-imagined community experience, this is an exciting time for Khoros Communities. Let's dive in!Re: Close community member accounts
A delete will permanently anonymize the personal data of the members and attribute the content to an anonymous user. All anonymous users will have a standard username and a default avatar to distinguish it from other members. Here's a handy reference: https://community.khoros.com/t5/Security-and-Privacy/GDPR-and-CPPA-FAQs-for-Aurora/ta-p/673234, with more details.Re: Khoros Communities 22.10 Release
FellsterukWe noticed that the enhanced banner had (i) some UI issues and (ii) interferences with any customisations present could mean a degraded experience for the end-users. There were no functionality issues, btw. Given the UI/UX issues, we thought it better to roll back the enhancements temporarily and revert to the existing version of the banner. We are working on fixing the issues on priority and the new enhanced banner is targeted for the upcoming Community release in Dec. irach15 This is also the reason why we had temporarily delayed upgrades to 22.10. After reverting to the existing banner, we have restarted the 22.10 upgrades.Re: Communities 2021: Mid-year Update
For the 1st cohort of customers, we are shooting for Aurora to be available for upgrades starting the end of this year. A customer preview instance is being planned as part of the Discovery program. Aurora being more than just a new version, it's multiple new services and experiences will see deliveries throughout 2023. Individual account teams will begin working with customers to plan their upgrade cohort and timing in the 2H of this year.Re: Slack - Community Integration
As StanGromer mentions, this is primarily a new notification channel. However it comes with quick support for actions such as Kudo and Reply right from within Slack. For example, please see below how this message from sparkygirl got delivered on my Slack instance with the options to kudo and/or reply. Any action taken such as a kudo or reply is mirrored on the Community. Hope this clarifies.
