About mhock

mhock

Thank you @DanK , @tyw, and @Wendy_S for these great suggestions. I will be using a combination of your suggestions for this first attempt and then determine how I can improve next time. Again, really appreciate your suggestions and experience. I learned some new things. Melissa

mhock

Wendy, Thank you for the response. Anyone can @mention so I do have a few 'adjunct' staff to help out. You do have me thinking however that maybe the @mention could be earned. 😉 We are headed out west (to us) Kentucky, Colorado, Wyoming, and South Dakota. All remote not great wifi so I will train the adjunct team well. 🙂

mhock

Hello Everyone! I am excited to be taking a real off the grid vacation. Unfortunately, I am team of one and don't want the Community to suffer. How do you handle the @mentions or other notifications that need your attention while you are away? I have others that will be handling general posts by tickets that are created. Thought about trying to change my email on Community to someone else's but was concerned for future ramifications,. Melissa Thanks for any insight. Melissa

mhock · ‎03-27-2019

@Wendy_S , I am actually asking for a peer that is not part of our Community team. I do believe that something like a RACI would be very helpful. The understanding of what roles contribute and how is a great start. Hope this clarifies.

mhock · ‎03-25-2019

@Wendy_S, It would honestly be for identification but we could see ourselves using a different badge for each event. We hold 2 a year. I do however see it as still a start to gaming since they have done something (offline) to achieve the badge. Does that help? Melissa

Re: Handling @mentions during vacation

Re: Handling @mentions during vacation

Handling @mentions during vacation

Re: Anyone have insight on Knowledge Management

Re: Has anyone started with just 1 Badge?