Can the .json extension please be added to the permitted attachment extensions list for cases in the Khoros Atlas Case Portal? It is fairly frustrating to need to either zip up or append a .txt extension to any JSON files that we need to provide in our support cases, only to then need to remove the extraneous extension after uploading so our IDEs stop spamming us with errors and/or remove our syntax highlighting. I'm actually fairly surprised that the JSON extension is not already enabled with it being such a common format for Khoros data such as API v2 output, etc. Thanks! ... View more

I really prefer to sort my support cases (with all vendors and even with our own customers/end-users) by the recent activity timestamp so I can make sure I'm aware of the most recent updates that have been provided in the cases. In the Atlas Case Portal, the "Last Case Comment" field is currently not sortable and therefore this is not possible.  (I swear it used to be a sortable column before the latest redesign or back in the Lithosphere days, but I could be wrong.) Can this field be made sortable please so we can view cases by last case comment in ascending or descending order? ... View more