About RyanMcClelland

RyanMcClelland · ‎10-17-2019

@Fellsteruk when you filter by role and send a private message to a large cohort of users, how do you enter those usernames into the To: field? I was playing around with this on our stage instance and I copied and pasted usernames from an export in the admin tool, but pasting them into the PM field did not work, even after I added semicolons. Thanks, Ryan

RyanMcClelland · ‎09-05-2019

Happy birthday, Khoros Community! This community has helped me several times when I've found developer documentation or a knowledge base article showing exactly what I need to do to enable a certain feature in the community admin tool. It's definitely saved me from having to reach out to Khoros Support! It's so meta to use a community for help with a community. You gots to love it.

RyanMcClelland · ‎09-03-2019

I am Ryan, too! I'm the community manager for a B2C support community for users of our financial professional software, and we're also using Case Portal for B2B support. Happy to huddle up with y'all next week!

RyanMcClelland · ‎06-05-2019

I have a user asking why the OP does not appear at the top of every page of a multi-page thread. It doesn't look like this is an option in Admin. I've done a search of this community and I can't find anything that quite fits this request. Has anyone heard of this before? Apparently it's how threads were displayed in the legacy forum we just migrated a large number of users from. Wanted to make sure this didn't already exist as an idea before I submit it.

RyanMcClelland · ‎03-05-2019

At long last, the new name is revealed! The next big question is what will the Lithys be called? 🤔

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Re: Community Newsletter

Re: Happy 11th Anniversary, Khoros Community!

Re: Connecting: Online Help/Support Communities

Pin OP at the top of each page

Re: We Are Khoros