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RyanMcClelland
yesterday
  • 34 Posts
  • 28 Kudos Given
  • 0 Solutions
  • 55 Kudos Received
Member profile

Re: Community Newsletter

RyanMcClelland
Valued Contributor
Valued Contributor
4 weeks ago
4 weeks ago
@Fellsteruk when you filter by role and send a private message to a large cohort of users, how do you enter those usernames into the To: field? I was playing around with this on our stage instance and I copied and pasted usernames from an export in the admin tool, but pasting them into the PM field did not work, even after I added semicolons. Thanks, Ryan ... View more

Re: Happy 11th Anniversary, Khoros Community!

RyanMcClelland
Valued Contributor
Valued Contributor
‎09-05-2019 03:11 PM
‎09-05-2019 03:11 PM
Happy birthday, Khoros Community! This community has helped me several times when I've found developer documentation or a knowledge base article showing exactly what I need to do to enable a certain feature in the community admin tool. It's definitely saved me from having to reach out to Khoros Support! It's so meta to use a community for help with a community. You gots to love it. ... View more

Re: Connecting: Online Help/Support Communities

RyanMcClelland
Valued Contributor
Valued Contributor
‎09-03-2019 03:06 PM
‎09-03-2019 03:06 PM
I am Ryan, too! I'm the community manager for a B2C support community for users of our financial professional software, and we're also using Case Portal for B2B support. Happy to huddle up with y'all next week! ... View more

Pin OP at the top of each page

RyanMcClelland
Valued Contributor
Valued Contributor
‎06-05-2019 03:06 PM
‎06-05-2019 03:06 PM
I have a user asking why the OP does not appear at the top of every page of a multi-page thread. It doesn't look like this is an option in Admin. I've done a search of this community and I can't find anything that quite fits this request. Has anyone heard of this before? Apparently it's how threads were displayed in the legacy forum we just migrated a large number of users from. Wanted to make sure this didn't already exist as an idea before I submit it. ... View more

Re: We Are Khoros

RyanMcClelland
Valued Contributor
Valued Contributor
‎03-05-2019 03:58 PM
‎03-05-2019 03:58 PM
At long last, the new name is revealed! The next big question is what will the Lithys be called?  🤔 ... View more