Is there a way users can escalate a post to a Salesforce case? We have SF connector. I also found an article where you can escalate but it turns into a draft article in SF. It'd be really awesome to have the escalate button take users to the new case form and have the post body automatically added to the case description and the subject to the case subject field and they complete the rest of the fields in the new case form.
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We're reviewing Gainsight as an option for a guided tour/announcements. In order to identify the the user's roles, when they log in, etc, they was to put JS function on the log service file.
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Does anyone know where to edit the message users receive when they don't have permission to view a page? It isn't standing out in studio.
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