About jamiemccardle

jamiemccardle

Thank You! @BlakeH. I created a case, 00380479. The odd thing is that it happens even when I am impersonating the user, but my and other accounts I impersonate are fine. So multiple devices, multiple browsers, and we cleared the cache and cookies in all browsers on all devices.

jamiemccardle

I have a user in our Community that is still seeing this issue. What can we do to resolve it?

jamiemccardle

I have a case now with Khoros Support with a Bug Identified status. Our CSM is saying the fix is planned for Q1, but Support is saying they haven't identified the root cause and trying to identify may happen in Q1. I'm curious what is the expectation when we say it is scheduled for Q1? Case Number: 00369249

jamiemccardle · ‎09-29-2021

I just talked to Sales. We're scheduling a demo and gathering more information on Walkme next week. I'm curious if it's easy to setup and manage in the Community. Also, can it be applied to more than one page? For example, can I have a separate walkthrough for forums, knowledge bases, blogs, case portal, and the home page? Has anyone used a different company? I saw Pendo offers a similar option.

jamiemccardle · ‎09-23-2021

During Khoros Engage, I saw a Community that had pop-ups when you first access their Community to guide you on how to use it. Schneider Electric Exchange - Community.exchange.se.com Has anyone added something similar to their Community? If so, how did you add this?

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Re: Notifications Feed Page throwing error on Atlas

Re: Notifications Feed Page throwing error on Atlas

Re: What is Khoros's Bug Process?

Re: Adding Walkthrough Pop-Ups

Adding Walkthrough Pop-Ups