Lab / Idea / Unconference Meetup?
I have a couple things on my community backlog that probably require some level of customization - I tend to be looking for stuff in Atlas that already has some traction or headway AND I see lots of "under consideration" ideas AND I see lots of "Did anybody make an XYZ widget in their community..." questions BUT what I haven't yet found (beyond this forum itself) is an available time and place for Devs to get together on their own and either attack a specific common problem OR talk together through a top of mind issue. It could be anything from a KhorosLed affair or even just an Unconferencewe put on ourselves. Would be REALLY great if there was a vanilla lab stood up to do actual live-action work that participants could then try to leverage in their own environments later. Am I just not finding this yet? Do we need to bootstrap something? BlakeH- has this come up before?
Help needed - Specific issue with Content Square (great 3rd party UX analytics) and Khoros
Hi all, long time no see. We use Content Square analytics to check what users interact with on ourcommunities. Via a browser plugin we can see where users are interacting. We can check live click and scroll behavior, project usage percentages over components and generate heatmaps. Content Square is great! However we noticed it does not capture data on all pages and topics. We found the javascript delivered by Content Square stops running. We raised a ticket at CS, they could not find errors in their script. They did however found some invalid HTML in the Khoros code, and CS is quite sure (not 100%) this breaks the script. This is the issue: Khoros uses a : in an HTML-tag. This is the invalid HTML (<li:common-slide-menu></li:common-slide-menu>). We asked CS to make a workaround, but due to security issues they cannot go around the limitation of scanning HTML tags with special characters in the wrong place. Fair enough. We then raised a ticket at Khoros [REF: 00414657] for this specific HTML issue. Support checked with Engineering. Engineering says the cannot change the invalid HTML as this code is part of Core and is also not supported: "We have reached out to our engineering team, and according to the update from the team, this is out of support for us.As per the update, using JS to interact with our core components – is not supported by us." We feel even if JS interactions are not supported, it is still fair to ask for proper valid HTML tags. So, here we are in Limbo. Non of the parties can fix the issue. Can anyone help? How should we as a Khoros Customer proceed? Are there other Khoros Communities where you guys have managed to get Content Square to work? Should Khoros deliver proper HTML regardless of supporting JS interactions? Cheers, AnneWe like the 'Since you were gone' feature here on Atlas - We recreated it and shared the component
We really like the 'Since you were gone' feature here on Atlas. We want to implement this on our Communities. We asked support if this is a component that is available in Studio, it is not. The'Since you were gone' feature is a custom made component just for Atlas. We would love Khoros to share the content of this component so we can fast-track our development of such a component. We feel the entire community here might benefit from sharing this with all of us 🙂Why is the Private Messages page Scrunching? (JavaScript)
I noticed our private notes pages get scrunched and unusable on low-resolution screens or smaller windows. Then I noticed a height that's set via JavaScript - changing whenever the page height changes: So I debugged the (obfuscated) JS and came up with this line being the culprit: Questions: How can I stop the auto-scrunching? Does anyone else experience this? Is this Private Messages component intended to be viewed in a pop-up window or something?Is there any OTHER way to access Community Analytics? (besides the Community Dashboard widget)?
Both Khoros Support & this article indicate the Community Analytics page can *only* be accessed through the Community Dashboard widget. While I trust it's true, this seems absurd. What sort of sorcery can that widget do that a URL can't? Is some sort of JavaScript/AJAX prepping a session or something? Perhaps I'll add the goofy module to some obscure page, push to prod, dig in, and report back... but if anyone knows off the top of your head, here's another kudo opportunity.
