Khoros Care: Trainings and Coaching Sessions
To enhance your Khoros Care expertise , we offer a comprehensive suite of world class training videos and unique product coaching sessions. Our tailored resources are designed to guide you through every step of your learning journey, from foundational concepts to advanced features. By leveraging our expert-led-training & personalised coaching, you can unlock the full potential of our care product and achieve remarkable results. Khoros Care: Start your journey here Care Admin Hub: Admin Training Videos Getting Started as a Care Admin Welcome to Atlas Case Portal Agent Queue Configuration Smart Views Work Queues Care Analytics Dashboards Welcome Response NPS/CSAT Secure Forms Using Secure Forms as an Agent Using Agent- Introduction to Tags Welcome to Manage View Introduction to Brand Messenger Modern Chat Widgets Admin Product Coaching (1-on-1) Sessions Tags: The Foundation of Care Mastering Smart Views Secure Forms Agent Assist for Admins Care Analytics Hub: Analytics Training Videos Getting Started as a Care Analyst Care Analytics Dashboards Care Analytics Widgets Care Analytics- Agent Performance Widget Agent Activity Metrics Part 1 Agent Activity Metrics Part 2- Handle Time Analytics Product Coaching (1-on-1) sessions Customizing Your Care Analytics Dashboards Understanding Agent Activity Metrics Sentiment Analysis in Khoros Care Introduction to Agent Assist in Care Analytics Care Management Hub: Management Training Videos Getting Started as a Care Manager Agent Queue Configuration Welcome to Manage View Working with Manage View Columns Bulk Action in Manage View Moderation in Manage View ( Community+Care Customers) Manage View Product Coaching (1-on-1) sessions Manage View Use Cases Overview Manage View for Community Moderation Care Agent Hub: Agent Training Videos Getting Started as a Care Agent Using Agent View in Conversation Agent View Product Coaching (1-on-1) session Introduction to Agent View Don't see the session you need? Sign up for a 20-minute Q&A Coaching session if you have specific questions for Khoros Care. Register for Khoros Academy, our new on-demand learning platform currently in Early Access.8.3KViewsSign in to react to this post5Comments
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