Khoros Communities 26.4 Release Notes
26.4 brings the Aurora homepage to life. Members can now react, reply inline, and save content directly from the feed without navigating away, while cross-board posting lets anyone start a discussion from any page in the community. Managers get a safe mode to evaluate Answer Assist quality before enabling it for members. Across Classic and Aurora, the release also delivers security patches, search fixes, and broad editor and stability improvements. New Features Aurora - Early Access Features The features in this section are available in Early Access for Aurora communities. They are behind feature flags and must be manually enabled — contact your Customer Success Manager to begin. Once enabled, all features are fully configurable from the admin panel. Note: Classic users can migrate to Aurora at no cost in 2026. Contact your CSM for detail Cross-Board Posting: Members can now start a post from the homepage or any category or landing page — no more navigating deep into the community structure to find the right board. Start a Discussion CTA — Admins enable a posting button on any page template via the Designer Tool. Button text is configurable (default: "Start a Discussion"). Permission-aware board picker — A searchable flat list showing only boards the user has permission to post on. Private group boards are hidden from non-members. All content types supported — discussions, blog articles, KB articles, ideas, and events. If clicked from within a specific board, that board is pre-selected in the picker. Anonymous users see the button but are redirected to sign-in on click Interactive Social Feed: Aurora's homepage Feed section transforms from a static list of post titles into a living, social feed where members can participate without breaking their browsing flow. Inline comment expansion — Click "See details" on any post to expand and read the latest comments directly in the feed. New/unread comments are surfaced first with clear visual highlighting. Inline replies — Reply to any discussion directly from the homepage feed using the same rich editor and community settings as the full thread view. Full post view — Expand the complete post body within the feed context; navigate to the full thread only when you need deeper engagement. Infinite scroll — The feed auto-loads additional posts as you scroll, with admin-configurable batch sizes and load limits. Admin controls: Enable or disable the interactive feed globally or per board from Admin → Settings → Content Features → Homepage Social Feed. Configure comment display count, infinite scroll batch size, and pilot specific boards before rolling out community-wide. One-click emergency disable option if issues arise Multi-Semantic Reactions: Move beyond a single "Like" and let members express nuanced sentiment. Reaction types include: Need This, Helpful, Insightful, Celebrate, and more — configurable per community. Reaction picker appears inline on posts and comments in the feed and full thread views. Members who react with "I Need This" automatically follow the thread and receive notifications when a solution is posted. Reaction counts display in real time; notification messages explain why members are receiving updates. Save & Follow — Inline Feed Actions: Members can now manage their personal content queue directly from the feed. Save/Bookmark — Save any post to "My Stuff" with a single click. Add private bookmark notes. Follow/Unfollow — Follow threads for notifications; unfollow directly from the feed at any time. Bulk unfollow — Manage followed content at scale. Auto-follow — Members who react with "I Need This" are automatically subscribed to solution notifications. Admin Review Mode for AI Answer Assist: Community managers can now safely test Answer Assist quality on live production data without any impact on member experience. Review Mode toggle — Enable per board in Answer Assist settings. The toggle label dynamically reflects the current state: "Enable Review Mode" when off, "Enable Live Mode" when on. Shadow processing — Answer Assist generates answers normally but routes them to the Answer Queue for admin review instead of posting to members. Zero member impact — No answers posted, no expert notifications triggered, no AA UI rendered for members in review mode. Answer Queue — Review mode entries are labeled "REVIEW MODE" and include the generated answer content and identified expert names. Answer Requests Opt-Out: Experts can now opt out of automatic question routing when they don't want routed questions. (feature flagged with Answer Assist) Likes & Reactions Email Notifications: Notify users by email when their posts receive likes or reactions (feature-flagged with the social feed). Classic Newest Sort for Knowledge Base Tags: Sort knowledge base Tag Results by newest post date. Classic and Aurora Custom Embed Extension Point: Add custom embed integrations to the rich text editor toolbar in a supported, generic way. Classic Security Fixed private message images being viewable without logging in. (Classic and Aurora) Fixed an attachment upload issue that could let a file be served with an unsafe content type. Fixed SAML SSO not enforcing the required-signature setting on assertions. Fixed anonymous API access that could expose private, moderation-held message data. Fixed the kudos revoke API returning a business error instead of an authentication error for unauthenticated requests. Added autocomplete hints to the registration form to prevent incorrect credential autofill. Fixed OAuth callbacks double-encoding the state parameter, which strict clients could reject. Accessibility Fixed flat heading levels on Classic profile and widget pages for screen readers. Exposed the rich text editor body as a labeled multiline textbox for screen readers. Fixed keyboard focus getting stuck in the rich text editor toolbar at high zoom levels. Fixed keyboard tab order so the Labels field is reachable before Post and Cancel on the compose page. Added a visible required-field indicator and aria-required to the compose message Subject field. Exposed the rich text editor list and text-color controls as split buttons to screen readers. Added a visible tooltip when keyboard focus lands on a rich text editor toolbar control. Rendered Help FAQ procedural step labels as proper headings for screen readers. Search Fixed an exact-title search match not appearing in results. Fixed the search auto-suggest dropdown not appearing on some communities. Fixed board search returning stale category results after a board was moved. Fixed product and managed-tag search returning no results for certain multi-part terms. Fixed full-text search not preserving compound terms joined by hyphens or slashes. (Classic and Aurora) Fixed search dropping trailing terms in some multi-term queries. (Classic and Aurora) Improved REST API search response times for large result sets. Analytics Restored Community Analytics traffic tracking (Page Views, Visits, Unique Visitors). (Classic and Aurora) Fixed inflated "Members Online" counts caused by automated traffic. Fixed Community Analytics failing to launch on sites that disable tickets on GET requests. Fixed Topic Posted, Topic Updated, and Topic Deleted analytics events firing twice. Editor & Content Restored fullscreen playback for external videos inserted via Insert Video from the web. Fixed the rich text editor body expanding uncontrollably and blocking posting on some environments. Fixed image captions not displaying for knowledge base authors and readers. Fixed Vimeo embeds showing a [video] placeholder after publishing. Fixed image and custom-width slider issues in the editor. Fixed a moved root Blog post redirecting to a restricted board instead of showing the moved-content placeholder. Fixed the Draft filter on Knowledge Base and Blog dashboards showing published articles. Notifications & Email Fixed missing workflow notification emails for blog articles awaiting review. Fixed subscribers not being notified when a subscribed message was moved to a new topic. Fixed edit notifications not respecting the Notify Followers setting in some cases. Fixed a missing notification-tracking record for a subscribed reply. Fixed inconsistent Notification Feed counts depending on which server served the request. Fixed button alignment not being honored in rendered email HTML. Fixed several bugs in Email Template Management. Made the email Template Card scrollable and preserved its filter selection. Moderation Restored report-board notifications for Content Filter deny events. Fixed private message content-filter notifications not posting to the report board. Fixed a server error after hiding a message from Spam Quarantine. Fixed Moderation Manager reusing a stale Spam reject reason. Restored dismissing the spam and moderation preview modal with Escape or an outside click. API Fixed REST API v2 Search not consistently enforcing result-size limits on expanded data. Fixed REST API v1 metadata pagination duplicating results past a large offset. Fixed the user-creation API response missing the rank field. Fixed the messages API ignoring the "sort by kudos received" option. Fixed predefined labels losing their configured letter case in the API. Fixed anonymous search requests omitting a user's registration date when access was enabled. Fixed missing user profile fields on parent-message-author activity log entries. Fixed the Images API returning a server error when querying a deleted board. Fixed the Images API's upload-time range query omitting valid images. Core Fixes Fixed a server error when following the Article Contributions link after logging in. Fixed abuse reports submitted by anonymous users not being recorded. Fixed Private Messages content being clipped at high browser zoom levels. Fixed server errors on kudos button links on certain pages. Fixed an error when moving an individual Events comment to another Events board. Fixed board sort order not honoring the latest-activity timestamp. Fixed a server error when opening an archived thread with a soft-deleted nested message. Fixed duplicate or inconsistent reply state caused by orphaned data rows. Fixed unanswered-thread auto-escalation stalling behind a single failed topic. Fixed the Top Solution Authors widget rendering empty on the board page. Restored location autocomplete suggestions in event location fields. Fixed the tag cloud size setting not limiting the number of tags shown on posts. Fixed sub-category and date fields not updating correctly. Fixed SSO registration setting visibility and improved its admin configuration. Fixed Product Catalog Sync deleting products that were present in the uploaded file. Fixed a consecutive-login badge not being awarded due to undercounted login streaks. Fixed Q&A structured data pointing the accepted-answer link to the author's profile instead of the answer. Fixed Japanese short-month names rendering incorrectly on some servers. Performance & Stability Fixed a memory leak that could cause periodic Classic server downtime. Fixed a memory leak from deleted boards that caused gradual slowdowns. Fixed a session-handling race condition that caused intermittent server errors. Fixed a backlog of stale video records delaying new video uploads. Fixed a search indexing issue where malformed data could stall indexing. Fixed a homepage error that could occur after moving a threaded reply. Improved tag-cloud widget performance to avoid slow scans. Improved loading performance of the message and topics view. (Classic and Aurora) Improved performance of previous/next image navigation, especially in large galleries. (Classic and Aurora) Fixed a memory leak when processing animated GIF images. (Classic and Aurora) Improved reliability of video integrations when the provider rate-limits requests. (Classic and Aurora) Fixed large GDPR content export downloads timing out. (Classic and Aurora) Aurora Enhancements AI Answer Assist Expert Opt-Out for Answer Requests — Community members identified as experts can now opt out of receiving Answer Request notifications globally or per topic. Admins can remove specific users from the expert pool. The routing algorithm respects opt-out status before selecting experts, gracefully falling back to the next available expert. Simplified Answer Confidence Threshold — Reduced to three plain-language options — Moderate (Recommended), High, and Extreme — with percentage values removed. "Moderate" is now the default for new and unconfigured communities, applied in both the main AI Settings page and the per-board settings modal. Hide Post Relevancy Threshold — The post relevancy threshold input has been removed from the AI Settings UI. It defaults to 50 and can be overridden via config key for communities that need tuning. "Expert Report" Rename — "Experts Leaderboard" is renamed to "Expert Report" throughout the Aurora admin UI. Email Templates Template Version Lifecycle Management — Community managers can now mark templates and individual versions as active or inactive, preventing inactive versions from triggering unintended automation. Clone, rename, and delete versions directly from the template manager. Digest Notification Emails — Digest notification emails are now supported within the Email Templates system with their own default templates and configurable variables. Previously handled outside the template system due to complexity. Reactions Email Template — Communities with the Social Feed enabled now have a dedicated email template for reaction notifications, replacing the legacy Kudos email when Social Feed is active. Includes post byline, title, and styled reaction chips — customizable via a new Reactions content block in the email editor. Communities not using Social Feed see no change to existing Kudos emails. "Post Templates" Rename — "Workflow Templates" has been renamed to "Post Templates" throughout the email templates interface for clarity. AI Moderation Poll AI Moderation — Quick Poll content is now submitted to the AI moderation pipeline. Poll question text, answer options, image alt text, captions, and image URLs are all inspected. Polls are durably requeued for moderation after creation; poll voteability is blocked until creation-time moderation completes. Quick Poll Content Checked by Akismet — For communities using Akismet without AI moderation enabled, Quick Poll content is now submitted to Akismet as part of the poll creation flow. A rejected poll-bearing post keeps the poll non-voteable. Moderation Queue AI Filters — "AI Flagged" and confidence threshold filters in the moderation queue now correctly narrow results. aiVerdict and aiConfidence are now indexed on the message search index. Clarification Questions Clarification Answer Moderation Unified with Standard AI Flow — Clarification question answers are now processed through the same AI moderation pipeline used for regular posts and replies, ensuring consistent pre-moderation, post-moderation, bypass, and moderation-off behavior across all content types. Rejecting a clarification answer hides that answer only; the parent post is unaffected. Others WebP Image Uploads: Upload images in WebP format without the upload being rejected. Bug Fixes Answer Assist Fixed raw HTML markup appearing inside Answer Assist citation snippets shown to members. Fixed extra blank lines appearing in AI-generated answers. Fixed Answer Assist generating duplicate AI replies when a post is edited mid-response. Fixed Answer Assist running on boards not selected in Target Sources, incorrectly surfacing "expert notified" notifications. Fixed filtered-out citations appearing in the citations list. Fixed Answer Assist using citations not present in the current CLM build. Fixed Answer Assist using low-relevance citations in answer generation. Fixed expert suggestions remaining visible after an AI answer succeeded on retry. Fixed missing Answer Assist translations in the enduser app for several locales. Fixed retry failures around Answer Assist reply creation. Fixed ai_auto_reply.metadata_write_enabled defaulting to FALSE; now correctly defaults to TRUE. Fixed Answer Assist not recognizing Khoros Managed Key configuration, resolving "API key is not configured" errors for communities using Khoros-provided keys. Fixed Expert Notification event not firing when an AI answer is generated on a board with a timer delay. Improved reliability of AI answer generation during brief service slowdowns. Clarification Questions Fixed Clarification Questions not generating on boards where only the primary LLM is configured with no fallback. Fixed Clarification answers failing to save when an admin used "Switch Member" to act as another user. Fixed Clarification Review admin pages failing on communities without Lithium Studio enabled. Fixed Clarification classifier mis-parsing LLM output and treating nearly every post as a question. Fixed multiple Clarification defects: board settings accuracy, bulk enable/disable, reminder behaviour, abandonment handling, and lost answer submissions. Fixed Clarification Questions not coordinating with Answer Assist when board answer delay is set to 0. Fixed Clarification Questions surfacing about details already stated in the original post. Fixed Clarification Questions not generating on boards where Answer Assist is disabled but Clarification Questions are independently enabled. Fixed Clarification UI appearing on admin home page; now gated to message pages only. Fixed category-level clarification settings not reflected in board-level display, showing a misleading "disabled" state when settings were inherited from the parent. Fixed CM Guidance Examples allowing duplicate entries with no validation. Fixed clarification state and questions not visible to admins on post detail pages; now accessible directly without navigating to the Clarification Review console. Short clarification answers — yes, no, n/a, or a single number — are now accepted. AI Moderation Fixed moderation status incorrectly showing "AI: Pending" for content on boards where AI moderation is disabled or skipped; now correctly shows "AI: Disabled" or "AI: Skipped". Fixed Spam and Other reject reason options missing from the reject dropdown for replies in threaded view. Hardened AI moderation background sweeper against stuck-row failures. Fixed wrong info message shown when content is rejected as Abuse by a Moderator. Fixed AI moderation global kill switch taking 15–60 seconds to take effect due to missing cache invalidation; now takes effect immediately. Created an extension point for message-attached components to participate in the AI moderation pipeline. Updated AI moderation "under review" banner copy. Fixed AI Settings toggles breaking when configuration failed to load or returned an empty response. Events Fixed registration cancellations in Aurora not syncing to Zoom, leaving registrant counts incorrect. Fixed registrations by partially registered users not being pushed to Zoom. Fixed anonymous users getting an "Error Rendering Component" crash when opening event pages. Fixed Zoom event date and time not being auto-fetched when linking a meeting to a community event. Fixed missing validation for Zoom vs. community event time, type, and meeting ownership mismatches. Email Templates Fixed email template editor showing a success confirmation without actually saving; errors now surface correctly. Fixed not being redirected back to the template list after deleting the last template. Fixed four Digest email editor issues: layout rendering, preview display, variable substitution, and save/publish behaviour. Fixed Undo action incorrectly clearing original text when reverting a block duplication or close action. Fixed unsubscribe URL in email templates not resolving correctly, ensuring opt-out links in community emails function as expected. Fixed the Send Email Orchestrator action firing for triggers not configured to the Immediately cadence. Fixed button alignment issues; added support for placing two buttons on the same line; fixed image alignment discrepancies between edit mode and preview. Orchestrator Fixed rule description having no character limit, causing lag and "Error updating fields" on save. Fixed duplicate condition validation, webhook header banner, THEN blocks warning, cancel confirmation dialog, and HTML rendering in email preview. Polls Fixed adding a poll image to a post incorrectly stripping the main post's featured image on publish. Fixed Polls appearing as questions in the AI Answer Assist log. Designer Fixed icons and user avatars appearing stretched and distorted in Designer → Page Templates device preview mode. SSO & Registration Fixed SSO registration field configuration showing "Private Notes Consent" instead of "Privacy Policy"; field is now hidden when no Privacy Policy is configured. Search Fixed searching for a board by its exact name returning no results. Fixed Manage Content search dropping trailing terms when combining subject text with an author filter. Platform Added quill-resize-image to Aurora allowed dependencies, unblocking image resize capability in the rich text editor. Fixed a page crash on certain pages following a framework upgrade. Fixed navbar theme styling not applying consistently across pages. Fixed the Cancel button showing a raw translation key in a report modal. Fixed the API returning null instead of an empty connection for non-null connection queries. Security Stripped EXIF metadata, including GPS and device information, from image attachments on upload. Fixed an untranslated technical label on the SAML sign-in page. Accessibility Improved keyboard focus visibility on tags in High Contrast mode. Added a visible keyboard-focus indicator in the inline message view (WCAG 2.4.7). Added visible keyboard-focus indicators to the emoji picker toolbar controls. Added a forced-colors (high-contrast) fallback for overlay button styling (WCAG 1.4.11). Added meaningful alt text to the community brand logo based on the community title (WCAG 1.1.1). Added a contextual accessible label to the Solved badge for screen readers. Moderation & Appeals Restored Spam and Other reject reasons for replies in threaded view. Fixed Approve and Reject actions being hidden in the moderation overflow menu. Made the Review Mode toggle state easier to see at a glance. Fixed Review Mode board-override count and selection cascade behavior. Fixed stale reason codes appearing in the abuse-report banner. Fixed the Ban Member action appearing for users who are already banned. Added full citation details to Admin Review Mode. Fixed the appeal decision button being hidden from non-admin message authors. Hid the "Appeal Again" button once a user reaches the appeal limit. Hid an AI-only appeals setting when AI moderation is disabled. Fixed the Appeals tab crashing on refresh and a redirect issue. Fixed the Appeals tab label not being translated in the account menu. Changed the "In Review" Banner so it will not longer display with "selective moderation" and will only show when you have the "Required" moderation style enabled. Search Fixed a crash when paging through more board search results. Fixed searching for a board by its exact name returning no results. Fixed "Newest" search sorting by last-edited date instead of original post date. Fixed a potential crash in search-term handling. Analytics & Metrics Fixed indefinite loading on the Active Users and Members Traffic detail modals. Fixed the DAU/MAU Ratio detail modal flickering against its previous-period value. Renamed Metrics Explorer's "Group Hub" label to "Group". Renamed the Compare modal's "Select All" option to reflect its 10-metric limit. Clarified that the "Survey Helpful Yes Then" metric reports a count. Included categories and group hubs in the Analytics dashboard place-picker search. Fixed the analytics popup not closing after a request-to-join action. Re-enabled Aurora survey analytics events. Added view tracking for the split-view inline reading pane. Fixed missing Aurora node links in the CIC API for non-board nodes. Editor & Content Fixed extra empty paragraphs appearing when pasting plain text into the editor. Fixed Source View corrupting code blocks containing angle brackets or here-doc syntax. Restored the anchor-link icon on Blog and Knowledge Base article headings. Enabled the image-resize plugin in the rich text editor for Aurora. Prevented saving a knowledge base article before attachments finish uploading. Fixed draft Knowledge Base articles losing tags when custom fields were edited. Unified the edit and preview canvas for a more consistent editing experience. Email & Notifications Fixed several issues in the digest email editor. (Classic and Aurora) Required a fallback message before saving or publishing a digest email. (Classic and Aurora) Fixed a broken destination after deleting the last version of an email template. (Classic and Aurora) Routed the unsubscribe link through notification settings and removed the external-URL option. (Classic and Aurora) Migrated digest emails onto the email template system. Preserved entered text when undoing a duplicate or close in the email template editor. Surfaced an error instead of a false success when saving an email template with an empty subject. Fixed the Send Email action firing for triggers not set to the Immediately cadence. Renamed the "Workflow" email-template category to "Post". Fixed the notification bell not updating on Recent Posts. Fixed broken reply links in plain-text subscription emails when the title contains a curly apostrophe. Registration & SSO Fixed Group Hub email invites failing for new SSO users mid-registration. Fixed the Register control intermittently showing the local sign-up form instead of external SSO. Made SSO-managed name fields read-only instead of hidden and excluded them from submission. Fixed the password-reset page failing when anonymous API access is disabled. Gated the SSO Private Notes Consent field on the Direct Message consent setting. Polls Fixed adding a poll image removing the main post's image on publish. Fixed additional poll bugs and removed the sign-in requirement to vote. API Fixed REST v2 API queries selecting the same field at multiple nesting levels. Fixed the API returning null instead of an empty result for non-null connection queries. Fixed the API returning null for a valid user's private statistics. Fixed the user API role-exclusion filter returning users it should exclude. Core Fixes Fixed an error when moving a reply to a different board. Fixed signed-in users getting an error page when browsing tag pages. Fixed signed-out users landing on a broken create-content page across boards. Fixed a page crash affecting some pages after a framework upgrade. Fixed the Page Builder editor crashing when selecting a custom Text/HTML widget. Fixed a crash when an optimistically-rendered reply has no moderation data yet. (Classic and Aurora) Fixed a crash when hovering over an anonymous blog author's profile link. Fixed a server error that broke Featured Content and Related Content widgets. Fixed the Inbox stopping after about 45 conversations. Fixed the "Show More" link on Idea boards not loading additional results. Fixed the @-mention suggestion dropdown closing itself in the reply editor. Fixed the @-mention autosuggest not appearing on Android mobile browsers. Fixed Related Content links not following external redirects when clicked in-app. Fixed hidden-board content still appearing on an author's public profile and activity pages. Fixed the Cancel button showing a raw translation key in a report modal. Fixed a duplicated reaction tooltip and added one-click liking. Fixed navbar theme styling not applying consistently. Fixed several issues in the cross-board posting destination picker. Fixed a cross-board call-to-action, a reaction label, and a bulk-unfollow refresh issue. Fixed the image picker in My Stuff replies and a stale-reply refresh issue. Added inline validation to block duplicate configuration examples. Completed the Occasions-to-Events and TKB-to-Knowledge Base terminology rename. Persisted custom survey question and answer wording through text-override settings. Made survey submission atomic and per-user on the server side. Improved cache reliability under heavy load, reducing intermittent errors. Improved spam processing reliability by preventing a retry backlog buildup. Fixed an Aurora SDK dependency conflict blocking clean installs. Pre-Prod Rollout: August 3-4. Testing window open from August 4 through August 16. Production Rollout: August 18-19.478ViewsSign in to react to this post6Comments
One year in, straight from us.
It has been a year since IgniteTech acquired Khoros, and I want to talk to you directly. There has been a lot of secondhand talk going around, none of it coming from us, and most of it from people who stand to gain from the telling. Enough of that. If you want to know something about Khoros, come to Khoros. Ask us. We will give it to you straight. Here is where we are. We did not buy Khoros to dress it up and sell it. That is the private equity playbook, and it is not ours. We are privately held, we keep what we acquire, and we run it for the decades, not the quarter. Khoros was losing millions. We made it profitable so it would not go dark. That took painful decisions, and I know some of them affected you. I am not going to gloss over that. It is also why Khoros is still here, on solid ground and able to invest in what comes next. And we have invested. We rebuilt the platform and shipped two AI-native products in under a year. Aurora AI reimagines community for the AI-answer-engine era and closes roughly 30% of community questions that never get a good answer. The brand-new Iris® AI replaces Care and Social Media Management, two products that ran separately for 15 years and never fully integrated. It brings social engagement and brand care into one platform, with publishing, moderating, engaging and analyzing all in one place. No other company offers enterprise community alongside enterprise social and brand care, and large enterprises are switching to us because of it. Everyone else still makes you choose. We have been the gold standard in customer community since Lithium (Khoros’ predecessor) pioneered the category in 2001, and then built the bridge to social when Lithium and Spredfast became one company, because community and social were never meant to live apart. That foundation has powered more than 4,000 community deployments since 2001 and draws 1.8 billion site visits a year. This first year post-acquisition was about putting the house in order. This next stretch is about innovation, building on the platform you count on. We are strengthening the online infrastructure and improving uptime, with faster, sharper incident response when something does go wrong. When we fix something now, we fix the cause, not the symptom. As part of that investment, we are turning on Community Guard for you, free for the next 60 days. It is a new protective layer for an internet that is not just people anymore. Communities like yours get crawled, scraped and hit by bots and automated agents that distort your analytics, consume capacity and put avoidable pressure on the experience. Community Guard catches that traffic before it reaches your community, while keeping the door open for real users and the discovery channels you actually want. The result is a cleaner, steadier community with real protection against bot abuse and traffic spikes. We are turning it on now because it is the right thing to do for our customers. Here is what all of this means: Stronger reliability and faster incident response as we harden the platform. Community Guard will be enabled and free for the next 60 days, screening bots and automated traffic before it reaches your community. Free migration from Community Classic to Aurora AI through the end of 2026. We are as visible as ever in this market, on our own terms. We have redeployed our presence to where our customers actually are, the independent events and conversations that are open to everyone. We were a key sponsor of Toronto Community Week 2025 and London Community Week 2025, and this year we are the headline sponsor of London Community Week 2026, which takes place July 7-9 in London, UK. Come find our product/engineering and commercial teams there as we lay out the real future of Khoros. The full story of the turnaround is at khoros.ai/transformation, and if you want to see Aurora AI, Iris AI or Community Guard in action, let us know and we’ll set it up. Year one was the save. Year two is what we saved it for. Eric Vaughan, Chief Executive Officer P.S. If anything you have heard about Khoros does not match this post, that is exactly my point. For the real story you can make proper investment decisions on, just ask us.ViewsSign in to react to this postCommentsKhoros Care, Marketing, Flow Release notes - May 15th 2026
Here is a list of the released features and bugfixes from this release period: Marketing (Spredfast) Faster Post Lists for High-Volume Accounts: Fixed a performance issue that caused post lists to time out for accounts with tens of thousands of posts. They now load in seconds Reliable Auto-Labeling: Fixed an issue where auto-labeling failed when label libraries were large, and improved diagnostics for duplicate native LinkedIn posts Threads Token Debugger Restored: Fixed an issue where the Threads token debugger returned 500 errors instead of results Flow RBM Message Delivery Retry: Rich Business Messaging deliveries now automatically retry on transient failures, so brief carrier hiccups no longer lose customer messages or strand conversations in bot mode Reliable Dropdown Menus on Sources Page: Fixed an issue where the Import CSV, Import Sheet, and Add Segment dropdowns intermittently failed on first click Web Channel & Gateway Reliability: Addressed stability issues in the web client channel and gateway services for more reliable real-time messaging Care Faster Tag Sync from Community to Care: Fixed an issue where community board renames and thread title edits required manual intervention to reach Care conversations. They now sync automatically, so agents see the latest titles and tags as they appear in Community TikTok / LinkedIn: Restored Visibility for Hidden Social Replies: Fixed an issue where TikTok and LinkedIn brand replies didn't reflect their hidden/visible state in Care, and where image-only Facebook Messenger messages were dropped during ingestion Facebook / LinkedIn: Brand Mention Ingestion for Personal Account Posts: Fixed an issue preventing Facebook brand mentions from personal accounts from reaching Care, and resolved a defect that made top-level LinkedIn brand mention posts unclickable in Posts columns Real-Time Reply Delivery for Agents: Fixed an issue that occasionally forced agents to refresh the page to see their replies. Replies now appear in conversations immediately Push Next Routing Reliability: Fixed an issue where conversations could get stuck unrouted after a transient indexing failure. Push Next now picks them up automatically once indexing recovers Reliable Bot-to-Agent Handoff: Fixed an issue where new conversations started seconds after an agent closed the prior case inherited stale ownership data. The bot now resumes cleanly and hands off to an agent as expected Accurate Bot-Handoff Queue Priority: Fixed an issue where queue position after a bot handoff didn't reflect the customer's actual wait time. It is now based on the earliest unanswered customer post, restoring expected SLA position Apple Messages for Business: URL Reliability: Fixed an issue where URLs were silently dropped when rich link previews failed. The URL is now sent as plain text fallback, so customers always receive what the agent intended, including in mixed text-and-URL messages Yelp Integration Recovery: Fixed a defect that prevented Yelp account reconnection attempts from completing Public Analytics Dashboards: Accurate Error State: Fixed an issue where public dashboards prompted for a password when the underlying service was briefly unavailable. Visitors now see a clear "not available" message Larger Analytics Report Exports: Fixed an issue where larger report exports timed out before completing. They now complete reliably Historical Team Membership Reporting: Fixed an issue where analytics response counts excluded agents who had since changed teams. Counts now correctly include agents who were members during the reporting window Report Download Safety: Fixed an issue where downloading a report while it was still generating caused the request to fail. It now returns a clean "in progress" response Analytics Role Refresh: Fixed an issue where role changes in the Care admin UI were held back by a cached session. Updates now take effect on the user's next analytics login Community Author Names in Care: Fixed an issue where community authors with empty login fields appeared as blank in Care. Their displayName is now used instead Cross-Case Tag Isolation: Fixed an issue where adding or removing a tag on one conversation incorrectly propagated the change to unrelated conversations Community Analytics: Readable Filters: Fixed an issue where board filter labels in Community Analytics overlapped when many boards were selected. The row now scrolls horizontally for readability LinkedIn / Instagram: No More Duplicate Cases: Eliminated a deduplication mismatch that caused LinkedIn and Instagram private messages to create duplicate cases or get mislabeled as External Response LinkedIn: Multi-Brand Mentions: Fixed an issue where the order LinkedIn delivered posts in could prevent multi-brand mentions from creating a case for every brand with BrandMentions enabled Survey Bot Reliability: Fixed an issue where NPS/CSAT survey bots failed when a customer conversation arrived without an identified language. They now fall back to a safe default Bot Conversation-Close Retry: Fixed an issue where conversation-close signals from bots were lost during brief network blips. The system now retries automatically Wider CRM Network Automation Coverage: Added CRM automation support for 12 additional social network configurations, including Brandwatch Cleaner Moderation Queues: Fixed an issue where already-moderated posts briefly reappeared in agent queues during sync Secure Forms Editor Restored: Fixed an issue with invisible labels in the Secure Forms admin editor that prevented administrators from editing forms SAML SSO Login: Fixed a blank-page failure that occasionally blocked SAML SSO sign-in Salesforce Embedded Care Session Preservation: Fixed an issue where agents using the embedded Care iframe inside Salesforce were unexpectedly signed out of Care in other browser tabs Instagram: Multi-Brand Token Routing: Fixed an issue where reconnecting one Instagram brand could affect sibling brands. Agents can now reliably respond to Instagram private messages across a brand family Threads: Account Reconnection: Fixed an issue where reconnecting an expired Threads account couldn't match the new token to the existing author Khoros Care Mobile App: Google Play Compliance: Updated the Care Android app to current Google Play standards, ensuring continued availability and updates via the Play Store. Proactive Chat Widget on iOS: Fixed keyboard overlap, the initial welcome message, numbered-list formatting, and unread-counter accuracy for a smoother mobile chat experience Brand Messenger: No More Image Flicker: Fixed an issue where uploaded images in Brand Messenger flickered on every poll. Previews now load once and stay put GDPR / CCPA Unified PII Deletion: Unified customer PII deletion across Care and the user-profile data store, with automated Facebook Data Deletion Callback support per Facebook Platform Terms Brand Messenger Push Notification Reliability: Fixed an issue where push notifications to the mobile app were silently dropped after token-library upgrades. They now deliver reliablyViewsSign in to react to this postCommentsKhoros Communities 26.2 Release Notes [Updated]
The 26.2 release introduces Aurora AI capabilities for content moderation, automated responses, and workflow orchestration. It also addresses critical security vulnerabilities, delivers search and rich text editor improvements, and resolves stability issues across analytics and content archival. New Features (Aurora — Early Access) Availability: All three features below are in early access behind feature flags — nothing activates automatically. Fully configurable from the admin panel. Contact your Customer Success Manager to enable. Classic customers should reach out to their CSM to discuss migration. AI Moderation + Appeals Automates content moderation decisions based on your community guidelines, configured in plain language. Auto-approve and auto-block: Clear-cut content is handled instantly, reducing manual review volume. Gray-area escalation: Ambiguous content is held for human review rather than auto-actioned. Member appeals: Members can submit structured appeals against moderation decisions, preserving trust without adding moderator workload. Community Language Model (CLM) / Answer Assist Provides AI-generated responses to unanswered community posts after a configurable time threshold has been reached. Community-first response window: You define how long to wait before Answer Assist activates, giving members the first opportunity to respond. Source attribution: Every AI-generated answer cites the specific authors and posts it drew from, keeping community experts visible. Community Orchestrator A rules-based automation engine that triggers actions on community events such as new registrations, first posts, and milestone achievements. Automated workflows: Configure welcome sequences, expert notifications, milestone recognition, and onboarding prompts. Event-driven execution: Actions fire automatically when defined conditions are met — set up once, runs continuously. Bugs & Security Fixes Classic Fixed search autocomplete not returning results when queries contain special characters like trademark symbols or apostrophes. Fixed cursor jumping to the top of the article when applying formatting in Firefox. Fixed message position count displaying incorrectly after submitting inline replies. Fixed missing publish events in bulk data exports for republished content. Fixed Members Online count showing inflated numbers by excluding partially registered users. Fixed search results not sorting correctly by view count. Fixed video sitemap XML validation errors affecting video SEO indexing. Fixed usernames with certain Unicode characters causing registration failures and blank display names. Fixed attachments remaining visible in the editor after sending private message replies. Fixed "Show older messages" causing page reload when clicked after switching threads. Fixed rank-up notifications not being delivered via email or private message. Fixed abuse reports failing when member email addresses could not be resolved. Fixed Admin Metrics date filter returning results outside the selected range. Fixed content archival jobs getting permanently blocked when a single job encounters an error. Fixed private messages with certain HTML content showing a misleading "character limit reached" error. Fixed document viewer description to accurately reflect supported preview formats. Fixed search box losing focus while typing, particularly with mobile keyboards or Chinese IME input. Fixed external videos (Brightcove) failing with misleading "private video" error when the video provider returned an empty title. Fixed content archival API returning success but silently failing to archive. Fixed search bar defaulting to user search instead of content search on Hermes-themed communities. Fixed product search API returning duplicate or missing results with cursor pagination. Fixed @mention text inside code samples being dropped when entering edit mode. Fixed notification feed showing empty state during backend timeouts instead of a descriptive error. Fixed images pasted into the editor not uploading. Fixed "PM the Author" button opening an empty window in moderation tools. Fixed Top Solutions Authors leaderboard showing no users for time-range tabs. Fixed Promoted Search results not appearing in autocomplete dropdown after 26.1 upgrade. Fixed session token identifiers being exposed in HTML page source and error pages. Fixed stored cross-site scripting (XSS) vulnerability in user profile social link fields. Fixed unauthenticated access permissions to the individual user API endpoint. Aurora Fixed search autocomplete not returning results for queries containing special characters. Fixed @mention autocomplete not triggering when typing @ on Android mobile devices. Fixed pagination links from Linear display mode failing when viewed in Threaded display mode. Fixed auto-hyperlink conversion inconsistently applied when pasting URLs and pressing Enter quickly. Fixed auto-title feature incorrectly formatting hyperlinks when URL was followed by punctuation. Fixed attachment validation errors not being properly surfaced when the virus scanner rejected files. Fixed Group Hub members with the correct role being denied access to the Manage Members page. Fixed "Newest" sort on search and tag results using edit date instead of original post date. Fixed TKB article publishing history not recording state changes after loading autosaved drafts. Fixed Community Experience Survey CSV exports producing malformed files when responses contain special characters. Fixed JavaScript error when clicking "Add a tag" on boards where a previously muted node was deleted. Fixed Add Co-Author overlay not reopening after being dismissed in Blog boards. Fixed Analytics reports stalling or failing for multi-day date ranges. Fixed custom fields for categories and forums not appearing in the Admin UI settings panel. Fixed deletion of Idea status failing when reply messages had associated status entries. Fixed TAR file attachments being silently removed after publishing. Fixed application crashes caused by certain HTTP header configurations. Fixed internal server requests being incorrectly counted in API billing metrics. Fixed category permissions page failing to load in Admin UI. Fixed Blog, TKB, and Ideas article body expanding to full page width instead of the intended column width. Fixed the Ideas board becoming unresponsive when the Featured Statuses widget was present. Fixed tag search filter returning no results after 26.1 upgrade. Fixed bulk archive search failing to create jobs. Pre-Prod Rollout: March 17-18. Testing window open from March 18 through March 31. Production Rollout: April 1-2 >> April 8-9 [**Updated Release Dates] The rollout will follow the standard maintenance windowsViewsSign in to react to this postCommentsKhoros Communities 26.1 Release Notes [Prod Release Date Updated]
The Khoros Communities 26.1 release delivers critical security patches including RCE vulnerability remediation, extensive accessibility improvements for mobile screen readers, and stability fixes across moderation workflows, content management, and API functionality. Classic Fixed badges being awarded before posts were approved on pre-moderated boards. Fixed anchor links within posts failing to scroll to their target sections. Fixed quoting posts with code samples throwing errors for users with Simple HTML permissions. Fixed top contributors widget displaying users in incorrect order. Fixed Table of Contents button not appearing in blog article editor when enabled. Fixed search autocomplete retaining incorrect selection when cursor moved away quickly. Fixed Accept Solution option missing from Group posts. Fixed solutions leaderboard showing fewer users than configured when role filters were applied. Fixed external video embeds from Brightcove and other providers failing to render. Fixed Vimeo embeds with longer video IDs disappearing after publishing. Fixed "Show older messages" in Private Messages causing page refresh on repeated clicks. Fixed ban edit popup displaying empty for deleted users. Fixed product and tag autocomplete failing with special characters like "/" and "_". Fixed GroupHub subscription status displaying incorrectly after page reload. Fixed admin metrics date range filter returning results outside specified dates. Fixed orphaned HTML appearing in posts when mentioned users were deleted. Added support for .f3z file attachments. Fixed Hi-Labels validation incorrectly triggering when editing attachments or comments. Fixed role filter in Community Analytics throwing errors. Fixed TKB and Blog workflow notification emails not being sent when spam filtering was triggered. Fixed archive search filter counts showing zero despite archived content existing. Fixed user search filter state lost after browser back navigation. Fixed Safari on macOS intermittent failures with sort filters and post actions. Fixed email validation not being enforced during registration, allowing accounts without email addresses. Fixed notifications not being delivered for posts on pre-moderated forums after approval. Fixed Private Messages failing to load for users with certain message history patterns. Changed PDF attachments to use native browser viewer instead of third-party preview. Implemented clipboard content sanitization in rich text editor to prevent XSS attacks. Added accessibility improvements including: visible focus indicators on message links; tooltip text visibility at 200% zoom; proper ARIA attributes for image and video upload modals; keyboard controls for Brightcove video timeline; and corrected form field descriptions for screen readers. Aurora Fixed required custom fields not displaying in Add User form, preventing member creation. Fixed group names exceeding 40 characters failing silently instead of showing error messages. Fixed event calendar invite links navigating to incorrect page format. Fixed lock icon not displaying on ideas with commenting disabled. Fixed content formatting errors for users with Simple HTML permissions when applying alignment to lists. Fixed user timezone reverting to default after SSO login. Fixed unsupported tag warning not appearing when moving posts with newly added tags. Fixed moderators not receiving email notifications for content on moderated boards. Fixed moderator Reject menu immediately closing on Windows with display scaling above 100%. Fixed custom endpoints returning 404 errors after deployments. Fixed "Show more" button in Ideas widget failing to load additional results. Fixed Q&A structured data not rendering for search engine crawlers, affecting SEO. Fixed anchor links failing to scroll when target section was below the link. Fixed lock indicator not displaying on threads with zero comments. Fixed Knowledge Base and Ideas pages not respecting 100% page width setting. Fixed images uploaded to landing page widgets displaying as broken. Fixed Private Messages inbox failing to load for certain users. Fixed SSO logout not ending session at Identity Provider, causing automatic re-login. Fixed "Show More" button replacing visible replies instead of adding more at certain depth levels. Fixed all file attachments returning 404 errors in certain timezone configurations. Fixed user search returning empty results for certain username formats. Fixed custom pages returning 404 errors after component deployments. Fixed SDK Preview mode causing infinite page refresh loop. Fixed GraphQL Admin operations failing in custom endpoints for authenticated users. Fixed plugin build failures due to ESLint resolver incompatibility. Updated event calendar invites to use community mailer address instead of organizer email to protect privacy. Updated Next.js to address critical remote code execution vulnerabilities. Implemented validation for image URL uploads to prevent server-side request forgery attacks. Added react-markdown as allowed dependency for custom component development. Added comprehensive accessibility improvements including: swipe accessibility for tag menus, username filters, and author comboboxes on mobile; proper expanded/collapsed state announcements for all menus and navigation elements; descriptive button labels for message actions, replies, and status controls; proper tab selection announcements; content reflow after device orientation change; and hamburger menu labels reflecting current state. **UPDATE: We identified an issue affecting search functionality in this release. A fix has been applied to all stage environments. The production upgrade has been moved from February 13 to February 19, 2026 to allow us more time to thoroughly validate the fix and ensure the stability of the search functionality before promoting to production. Pre-Prod Rollout: January 28-29. Testing window open from Jan 29 through Feb 19. Production Rollout: February 13-14 February 19-20 **UPDATED DATE** The rollout will follow the standard maintenance windowsViewsSign in to react to this postCommentsKhoros K1, Care, Marketing, Flow Release notes - December 1st 2025
Khoros Care Customer Experience Improvements TikTok Response Labeling Enhancement: Agent responses to TikTok conversations are now correctly identified in the conversation timeline, eliminating incorrect "External response" labels that caused confusion for agents Trustpilot Data Recovery: Backfilled missing Trustpilot reviews that failed to process during authentication issues, restoring complete customer review data Community User Avatar Handling: Fixed issue where Community users without profile pictures caused processing failures, ensuring all Community posts are properly delivered to Care Brand Messenger Chat Reliability: Resolved bot response delivery issues in Brand Messenger widget, ensuring consistent message arrival and improved error logging for customer interactions Social Media Authentication & Message Processing: Resolved authentication issues and improved message processing reliability for social media channels, ensuring consistent delivery of customer messages Message Processing Reliability: Improved retry mechanism for failed message processing, reducing message delivery failures Performance & Scalability European Region Performance: Increased capacity in EU region to handle higher load during business hours, improving response times and system stability Proactive System Monitoring: Deployed comprehensive monitoring across US, EU, and APAC regions to validate core platform functionality including agent conversation handling, queue management, agent assist widgets, and dashboard access Admin Console Change Log Navigation: Change Log has been released from Beta and is generally available. User Management Enhancements: Improved batch user processing and cache synchronization to prevent data loss during user management operations Security & Platform Updates Security Enhancements: Deployed security fixes across multiple Care components: Analytics Dashboard: Critical security vulnerability patches Case Management Interface AI/ML Processing System Brand Messenger Chat Backend Publishing Interface: Latest security patches Messaging Authentication Khoros Marketing Platform Improvements Instance Management: Fixed server error that was preventing Marketing instance deprovisioning, improving platform lifecycle management User Moderation: Resolved issue preventing users from being banned in Marketing Inbox, restoring full moderation capabilities Stream Collections: Fixed deletion functionality for stream collections Infrastructure & Performance Social Gateway Updates: Deployed infrastructure improvements for enhanced reliability and performance Advertising Metrics Processing: Improved reliability of advertising metrics data collection by introducing safeguards to prevent processing failures Notification System: Improved stability of the notification system Enhanced Security Protocols: Strengthened database security protocols as part of ongoing security compliance efforts Khoros Flow AI & Platform Upgrades Claude 4.5 AI Upgrade: Upgraded AI model from Claude Sonnet 3.5 to Claude Sonnet 4.5 in Flow, providing enhanced AI capabilities for improved customer interactions and automated responses Integration Improvements WhatsApp Integration Upgrade: Updated WhatsApp channel integration to latest API version, improving message delivery reliability and media handling capabilities Care System Integration: Enhanced integration with Khoros Care to provide better tracking and visibility of customer cases across systems, enabling more seamless workflows between Flow and Care Security & Stability Security Vulnerability Remediation: Addressed known security vulnerabilities across Flow platform including CVE-2019-10744 (lodash), CVE-2020-7610 (bson), CVE-2021-26707 (merge-deep), and others by upgrading to latest secure versions of system dependencies Message Processing Improvements: Increased message processing capacity to handle larger messages and attachments, improving reliability for customers sending rich media content System Connection Resilience: Improved system resilience to prevent service interruptions during network connectivity issues, ensuring consistent message processing Monitoring & Operations Proactive Feature Monitoring: Implemented comprehensive monitoring for dashboard performance and bot response times with automated alerting Data Pipeline Optimization: Optimized data processing pipeline, significantly improving performance and reducing processing delays Platform-Wide Updates Security Comprehensive Security Fixes: Applied critical security updates across all Khoros products, including user interfaces and backend services System Reliability Enhanced Error Handling: Improved system resilience with better error recovery mechanisms Deployment Process: Streamlined release processes for faster, more reliable updatesViewsSign in to react to this postCommentsKhoros K1, Marketing, Care and Flow release cadence
As part of our ongoing commitment to reliability and transparency, we have adopted a continuous delivery model for Khoros K1, Care, Spredfast Marketing and Flow. This means improvements, fixes, and enhancements are deployed to production incrementally rather than through large, infrequent releases. This approach minimizes operational risk, accelerates value delivery, and ensures that your environment benefits from the most stable and secure version of our product at all times. We recognize that visibility into product evolution is essential for planning and governance. To provide this transparency, we are introducing a regular changelog where you can review all functional, performance, and stability updates that have been deployed. Each entry will briefly describe what has changed and when, serving as a single source of truth for product updates. Our initial plan is to publish changelog updates on a regular cadence (approximately bi-weekly) on the release notes space, ensuring timely and consolidated communication without excessive notifications. As the product continues to evolve, we may adjust this frequency to align with customer needs and product maturity—always maintaining consistency and clarity in how updates are communicated.ViewsSign in to react to this postCommentsKhoros Communities 25.11 Release Notes
The Khoros Communities 25.11 release delivers critical security updates, comprehensive accessibility improvements, enhanced survey targeting capabilities, and numerous stability fixes across content management, authentication, and search functionality. Classic Applied critical security patches addressing vulnerabilities in jQuery and TinyMCE components. Enhanced username validation to prevent impersonation attempts using visually similar characters from different language scripts. Improved flood control performance, significantly reducing processing time for users with many product associations. Fixed Rich Text Editor alignment not applying correctly to text with inline formatting such as bold or italic. Fixed custom table background colors and styling being stripped when saving blog posts. Fixed Events module errors preventing users from creating, publishing, or viewing events after upgrade. Fixed deleted article history records causing entire version history to be wiped when removing individual draft versions. Added comprehensive accessibility improvements including: keyboard operability for Reply and Follow buttons; proper carousel navigation with skip options; corrected focus order in Tags modal; disabled auto-focus in private message compose modal; added missing alt attributes to images throughout the application; and programmatically associated error messages with form fields. Aurora Implemented advanced survey targeting with configurable prompts based on user authentication status, roles, location, and visit patterns. Fixed critical memory leak in integration points registry that was causing system crashes and performance degradation after 24-40 hours of operation. Fixed private messages failing to load for users with large recipient lists. Fixed users being unable to join hidden groups via email invitations. Enhanced search functionality to properly handle Traditional Chinese, Japanese, and Korean characters. Fixed language preference cookie expiring after 24 hours instead of persisting for the configured 30-day period. Fixed CSV export failures when survey responses were linked to deleted user accounts, now properly marking these as "Anonymous". Added dimension validation for image uploads to prevent pixel flood attacks that could cause memory exhaustion and system crashes. Fixed navigation error flash when users return from profile pages to discussion threads using the browser back button. Fixed blog article delete confirmation dialog intermittently not appearing for users. Fixed page index resetting to first page when unfollowing items on the Follows and Notifications page. Fixed navigation links being replaced instead of appended when adding more than 10 links in the community header. Fixed missing locale parameter causing incorrect privacy policy URLs during SSO registration. Fixed Aurora search bar displaying category IDs instead of user-friendly board names as placeholder text. Fixed custom fields and mandatory native fields not appearing on SSO registration forms for partially registered users. Fixed page crashes when users with Employee role attempted to use @mentions in comments. Fixed ZIP file attachments being stripped when submitting forum replies despite being configured as allowed. Fixed anonymous and deleted users appearing in Top Taggers leaderboard. Enhanced security for video embedding with improved validation and localized error messages. Enabled DNG (Digital Negative) file uploads for communities requiring professional photography file support. Updated robots.txt configuration to prevent Google from crawling legacy Classic URLs, eliminating 404 errors in Search Console. Enabled API access to archived messages using client credentials authentication with proper pagination support. Fixed BrandMessenger component causing page errors when encountering loading issues. Fixed custom React components failing to load on newly created development branches. Fixed custom component localization displaying text keys instead of translated values for Portuguese (Brazil) and other regional locales. Fixed message indexing errors that were preventing proper search functionality for archived content. Added content-type header to SAML logout calls to ensure proper session termination across integrated systems. Prevented OIDC SSO authentication tokens from being exposed in Personal Information exports. Pre-Prod Rollout: November 26-27. Testing window open from November 27 through December 8. Production Rollout: December 12-13 The rollout will follow the standard maintenance windows [Bug - Will be patching 26.01] GraphQLAdmin endpoints fail to authenticate correctly. Instead of applying admin permissions, the system is defaulting to 'logged out' permissions.ViewsSign in to react to this postCommentKhoros Communities 25.10 - Release Notes
Due to unforseen circumstances, the rollout has been delayed. The updated dates are reflected below. The Khoros Communities 25.10 release includes accessibility improvements, localization enhancements, performance optimizations, and bug fixes across search, messaging, and community management features. Classic Fixed a memory leak affecting system stability by improving object deduplication in integration point processing. Enhanced image upload security validation to prevent potential issues with malformed or malicious image files. Fixed global and embedded search not returning results when using Traditional Chinese characters. Upgraded Image Service to Node.js 22 for improved security, stability, and long-term compatibility. Aurora Fixed recurring 503 Service Unavailable errors affecting community pages by implementing automated service stability improvements. Added full localization support for Turkish (tr-TR). Added full localization support for Indonesian (id-ID). Added full localization support for Vietnamese (vi-VN). Corrected French translations for "Board" and "Post" across UI and email templates. Fixed private messages in the inbox not loading for users with large recipient lists. Fixed an issue preventing users from joining hidden groups via email invitations. Fixed global and embedded search not returning results when using Traditional Chinese characters. Fixed an error preventing administrators from accessing Localized Categories Settings due to duplicate key entries. Upgraded to official undici library release for improved long-term maintainability and security updates. Upgraded Image Service to Node.js 22 for improved security, stability, and long-term compatibility. Enhanced image upload security validation to prevent potential issues with malformed or malicious image files. Fixed intermittent HTTP/2 connection timeout issues by implementing client-side TTL management for pooled connections. Improved accessibility across the platform including: correcting heading structures in Tags modal, editor, and Notifications; properly grouping radio buttons with fieldset and legend elements; updating placeholder text contrast to meet WCAG standards; enhancing tooltips with hover persistence and ARIA labels; grouping related form controls; correcting labeling for filters in Manage Content; adding proper scope attributes to table headers in Manage Members; fixing invalid ARIA attributes in Inbox; and ensuring form error messages are properly announced by screen readers. Pre-Prod Rollout: October 25-26. Testing window open from Oct 27 through Nov 8. Production Rollout: November 10-11 The rollout will follow the standard maintenance windows.ViewsSign in to react to this postComments- ViewsSign in to react to this postComments
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