Khoros Marketing Release Notes, February and March 2021
To stay up to date on everything that’s happening in Khoros Marketing, we recommend you subscribe to both the Marketing Release Notes and the Khoros Marketing Blog.
Coming Soon: Marketing API changes
In Mid-to-late April 2021, Marketing API documentation will be moving from devcenter.spredfast.com to developer.khoros.com as we consolidate our Khoros Developer Documentation into one location. The legacy Spredfast Dev Center will no longer be available as of April 30.
Coming Soon: New Oauth 2.0 Token Generation Flow
In addition, we will also be adding a new workflow to generate the OAuth 2.0 token used for API authorization that seats this feature directly within your profile settings.
By separating the token generation workflow from the documentation, we can provide a more seamless experience to developers and administrative users. As a result of this new flow, and the migration of developer documentation to developer.khoros.com, the current process for token generation is expected to sunset in mid April.
Stay tuned for future announcements and details regarding these changes here in the Marketing Release Notes and in our Developer Blog.
New Features and Updates released in February and March
- Social Marketing Settings updates
- Title support for Pinterest posts
- Label Rules
- Updated Instagram Authentication Process
- Respond to Instagram direct messages
- Interaction history on Android
Administration
Social Marketing Settings updates
As part of our continuing work to provide a unified navigation experience between all Khoros products and integrations, the Social Marketing Settings menu is moving out of the Avatar menu (where you would previously click Company Settings) and into a universal gear wheel Settings icon that appears to the right of Mentions (@) for those users who have access to these settings.
Old navigation
New navigation
Note: We are in the process of updating all Marketing Learning documentation to reflect these changes. As a result, some articles might have screenshots or link references that are slightly out of date for a short time.
Going forward, you’ll see updated instructions that direct you to Social Marketing Settings to manage Admin tasks. For example:
Social Marketing Settings > User Management > Users
will replace:
Company Settings > User Management > Users
When you are directed to “Go to Social Marketing Settings," just click the Settings icon and select the desired subsection from the left menu as usual.
Publishing
Title support for Pinterest posts
We now offer title support for Pinterest posts. When creating or editing a Pinterest post, you can add an image title by clicking on the Title tab under the message box and entering the title. The title length can be a maximum of 100 characters.
Learn more about how to Publish to Pinterest.
Label Rules
Admins can now create Label Rules that automatically apply labels to natively published content at the time it is imported.
Learn more about how to Create and manage label rules.
Intelligence
Updated Instagram Account Authentication Process
The Instagram authentication process in Intelligence has been updated to make it easier to add and remove authenticated Instagram accounts. Previously, authenticating an additional Instagram account required all of the currently authenticated accounts to be removed first.
Learn more about Instagram Authentication and Source Tracking in Intelligence.
Marketing Mobile App
Inbox
- Agents can now respond to Instagram direct messages from the inbox.
- On Android, interaction history has been added to messages to match the existing functionality on iOS.