Khoros Marketing Release Notes, November 2021
To stay up to date on everything that’s happening in Khoros Marketing, we recommend you subscribe to both the Marketing Release Notes and the Khoros Marketing Blog.
New Features and Updates released in November
- Deauthentication email notification improvements
- Improved ad filtering
- Improved visibility for multi-video posts
Administration
Deauthentication email notification improvements
In order to improve communication and help ensure prompt re-authentication when needed, we have made improvements to the email notifications sent out to alert you to social account deauthentication.
Previously, deauthentication email notification was sent out to only the Company Owner. Now, social account deauthentication email notifications will be sent to respective users who have re-authenticated the account in the past 180 days. A single aggregated email will also be sent to the Company Owner every Monday at 9 am CST. This email will contain a list of all social accounts that were de-authenticated over the last 180 days and still remain deauthenticated, along with email IDs of users who are responsible for re-authenticating the accounts.
Learn more about how to Re-authenticate social media accounts.
Analytics
Improved ad filtering
We have made several improvements to Marketing analytics filters that save time and make it easier to report specific channels and paid content.
The Channel filter has been updated to include Instagram filtering. The Channel and the Account filter have also been updated to only show ad filter options connected to the selected ad network or networks.
Similarly, the Ad Campaign and Ad Set filter have been updated to only show options active in the date range, meaning they are ongoing or have an end date during or after the date range.
Learn more about Ads reporting in Marketing dashboards.
Calendar
Improved visibility for multi-video posts
In order to improve calendar visibility for multi-video posts, we have made improvements to how the videos are displayed on the calendar side panel view. You can now navigate across multi-videos as well as play each of the videos on the calendar side panel.
Learn more about Using the side pane in the Calendar.
You found it. We fixed it.
- Fixed an issue that was causing the Schedule option to not be displayed in the publishing window for Instagram video posts.
- Resolved an issue on Content Center, which was preventing bulk upload of content using CSV files on Windows 10 machines.
- Fixed an issue that was causing LinkedIn ad campaigns with emojis in their name to be not displayed in the Calendar filter.