Forum Discussion

vidhyut_arora's avatar
vidhyut_arora
Advisor
14 years ago

Can we send an email to an external email id from Lithium using a HTML form?

Hi,

 

We are looking to have a customization where-in as a custom content or custom component which has a simple HTML form. The HTML form will have a few fields to capture data from users... when a community user submits the form, an email should be sent to an external email id like xyz@gmail.com. What we are trying to achieve here is get some community user feedback and send it to our internal organization email id.

 

What I want to know here is - does Lithium has any provision to send an email to an external email id? What are the alternatives available? 

 

 

Thanks,

Vidhyut Arora

 

2 Replies

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  • jchapman's avatar
    jchapman
    Ace
    13 years ago

    Did you ever get any feedback on this or a solution. I was just looking at the possibility of doing the same exact thing. We'd like to be able to create a form for users to fill out and it send from the Community default email address to a specified email address.

  • AdamN's avatar
    AdamN
    Khoros Oracle
    13 years ago

    To have the community application be responsible for sending these emails would require customization beyond what's currently possible in Lithium Studio, and thus would need to involve the Lithium Professional Services team. If you're interested in pursuing that further, I would suggest submitting a case via the Customer Case Portal so one of our Solutions Consultants can better understand your needs and requirements, and can assist you on the next steps.

     

    An alternative would be to point the form action at a resource that you host on your own web server.