Forum Discussion

sbu's avatar
sbu
Expert
2 years ago

General mail signature

Can I configure somewhere in the community a general mail signature (image, text, links, etc.) for the mails that are sent on standard notifications from the community?

In the Studio under "Community Text" I only found templates (
email_content.template.guest_review_comment_link.text_content, email_content.template.guest_review_link.text_content etc.) but no central signature.

8 Replies

  • sbu's avatar
    sbu
    Expert
    2 years ago

    Correct, it's about the emails.
    However, I can't find an entry for configuring a signature that is attached to all mails.

  • sbu's avatar
    sbu
    Expert
    2 years ago

    That's what I was afraid of... ðŸ˜’

    And there is no other way than to add it manually in each template as text and HTML? ðŸ¤”

  • sbuUnfortunately, it's not possible to add a common signature to all email templates without having to manually modify each one separately.

  • sbu's avatar
    sbu
    Expert
    2 years ago

    Too bad, maybe the feature will come soon?
    ________________

  • MattV's avatar
    MattV
    Khoros Staff
    2 years ago

    You could add it as a text key, then include the text key in the email templates. That makes it easier for future updates, but still need to update each template individually. 

    You can also cut the amount of work down by only updating the most commonly triggered email templates (a lot of them are barely ever used, if ever at all).