Getting the most seach keywords
I've been trying to access via Rest API to the top ten most search keyword, I try this: http://somcommunity.com/restapi/vc/metrics/name/top_search_terms and receive no response :( Do you know...
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Ok, thanks a lot for your answer, I understand your point, we will re-analyze the business value of what we were looking for.
One more thing, I've tried the request that you suggested but the response is not what I expected. Is there any exact documentation of all the available methods and parameters? For example how can I know if I can use the top_search_terms via REST API, and if I can how should I use it?.
Thanks again,
Claudio.
You should be able to get the REST API documentation from your Customer Success Manager with the latest version of Classes, Methods, and example URLs.
You're not going to get the expected response if:
a) you're not authenticated as an Admin
b) there are no top 10 search terms during the date range that you specified in your query string parameters
JakeR wrote:You should be able to get the REST API documentation from your Customer Success Manager with the latest version of Classes, Methods, and example URLs.
You're not going to get the expected response if:
a) you're not authenticated as an Admin
b) there are no top 10 search terms during the date range that you specified in your query string parameters
Hi there, finally we decided to use the most search keywords.
I've been trying to use the method that you have recommended but I can't make it work.
I've verified both points a) and b) before doing the request, but I always receive and empty response.
Could you provide me an example of the request working?
Do you know another way to access the most search keywords? I've tried using the CSV export trough a request like this:
But I always receive ACCESS DENIED as response :(
Your help will be really appreciated.
Thanks a lot for your time.
Ok, though I would advise against the path you're taking right now (for a sanity-check, please post what your top 10 Search terms are right now?).
To finalize your testing criteria, answer the following questions to generate a test list. You must make sure that you have the lists in order to prove a positive first. Get the list from Metrics directly, not the API:
If you're testing against stage, what are the top 10 terms for the certain period that you are selecting?
If you're testing against production, what are the top 10 terms for the certain time period you are selecting?
If you cant generate a list from the metrics console first, there is no way you're going to be able to generate a list from the API. So my advice is to at least establish that there is data there in the Web UI first.
I cant provide you a list of of the request working, because what you're asking for can only be provided if you we are both Admins on the same site. Meaning, I could not give you an example URL of a successful call here on the Lithosphere because you are not an Admin here. Likewise, I am not an Admin on your staging or Production site, so it is difficult to give you an example from your site.If you are getting an "Access Denied" message, it is one of three things:
1. You are not an Admin
2. You are testing against stage and there is a restriction at the Apache level because of HTaccess
3. You do not have read REST API permissions set for an Admin (very unlikely, but still possible)
Thanks a lot for your answer.
I have checked that there is data in the Web UI first.
The search that I do from the Web UI is this (Reports -> User Search Reports):
(this search if for an entire week)
I can see at least 15 results. Then I copy the URL to use it through the REST API like this:
And the response is this:
<response status="success">
<metrics type="metrics" href="/metrics">
<metric name="board_views" type="long">543122</metric>
<metric name="message_views" type="long">27896002</metric>
<metric name="subscriptions_sent" type="long">3751</metric>
<metric name="threads_escalated" type="long">113</metric>
</metrics>
</response>:(.
Could this be related with the REST API version that we are using?
Can I download the CSV using some sort of request?
Thanks again for your time.
Claudio.
