Forum Discussion

darrenSP's avatar
darrenSP
Mentor
8 years ago

Helpfulness API V1 permission denied

Hi,

 

For some reason I am getting a 303 Permission denied error back for this call

/restapi/vc/messages/id/[id]/reviews/helpfulness

Anyone any ideas why?

  • TariqHussain's avatar
    TariqHussain
    Boss
    8 years ago

    darrenSP- Do you access to the TKB?

     

    Please also confirm if you enabled this feature from community admin.

      Admin - Features - Ratings

    • darrenSP's avatar
      darrenSP
      Mentor
      8 years ago

      Thanks for the reply.

       

      Yes, I am an admin and that setting is turned on.

  • luk's avatar
    luk
    Boss
    8 years ago

    Same here, getting a 303 "Permission Denied" response for such a call, REST Permissions are set and other calls work without issues. DougS: Any idea why this would happen, the helpfulness does not seem to be very "private" data that would need a restadmin() call, or are we missing something?

    • luk's avatar
      luk
      Boss
      8 years ago

      DougS Did some further research and it really seems to be a bug in the API v1, I could not figure out any way of not getting this "Permission Denied" Error, tried restadmin(), enabled all settings in the Admin > Features > Ratings section:

       

      all to no avail...can you confirm this is a bug or are we missing something?

      • DougS's avatar
        DougS
        Khoros Oracle
        8 years ago

        I thought helpfulness was only supported by default for TKB (and you need to have the tbk_helpfulness rating style added to the "rating styles field in Admin > Features > Ratings). However, I see this thread, which has a solution that tells you have to set up helpfulness ratings for forums:

         

        https://community.lithium.com/t5/Developer-Discussion/Configuring-ratings-helpfulness/m-p/153196

         

        It looks like they are only supported on forum replies. Is the message you are getting the "Permission Denied" error for a TKB message or a Forum message? If it's a Forum message, is it a reply or is it the topic message? If it's a TKB, is it the TKB article or a comment?

         

        -Doug