I've got an issue with an unexpected error after possible changing an XML layout issue?

Hello JustinBannister,

 

The type of error you're reporting is usually caused by updating the layout of a page in order to include an element that doesn't exist anymore, such as a custom component. There's no way to tell for sure based on the information posted here, but we'll be happy to assist you in locating the issue if you raise a Support case for further analysis.

 

edit: It'd probably help if I provided a link on how to get Support from us! Sorry about that. http://lithosphere.lithium.com/t5/support-knowledge-base/Getting-Support-From-Lithium/ta-p/96668

 

Regards,

Ted C

Customer Support

Do I just email Lithium Support <support@lithium.com> to fix this?

Unfortunately, the error code will be unique to your community so we can't troubleshoot the problem just with what you've provided here.  If removing the changes and saving again doesn't fix your layout, you should be able to revert to a previous version of your community using the instructions here.  Following that, if you're still having problems implementing the changes you're expecting please raise a support ticket with details of what you're trying to do and we'll help you out.  We'll also then be able to interpret any exception IDs you're seeing.

 

I hope this is of help.  Look forward to hearing from you soon.

 

Regards

Noaman

Yes! You can send an email into the address listed - I have also edited in an article that details all the available support options for you. Hope that helps!