*Not an engineer so bit over my head* - We've been integrating ChatGPT, and I only opened this topic because I recognize the subject line as it's the same we've had open with a bug forever 🙂 - I imagine this has to be what we are doing with ChatGPT and making multiple requests. In our case, ChatGPT times out like crazy, so we had to extend the timeout with Khoros during testing. So, my only real help is, if you do happen to need to extend the timeout for any testing as Matt notes above could be an issue, just escalate your case immediately because Support told us repeatedly they were extending it, and that everything was our fault, when in reality they didn't make the change properly, and it took 5 weeks of back and forth (and case escalation) until they caught their mistake 🤕
