Forum Discussion

  • AmyS's avatar
    AmyS
    Khoros Alumni (Retired)

    Is it possible that some of the accounts in question have not verified their email addresses? That could also affect the ability to subscribe/receive emails.

    • I am checking, how would i activate a user or check if a user is activated?

      • deirdreyee's avatar
        deirdreyee
        Expert

        I checked, at least one is verified, so that's not the issue.