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him_varma's avatar
him_varma
Advisor
9 years ago

Send Notification Email To Mentioned User

Hi

I want to create a module through which I want to send an email notification to the user that has been mentioned in the reply. Is there any rest API through which I can achieve this functionality. Please suggest for the same.


Thanks.

4 Replies

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  • DougS's avatar
    DougS
    Khoros Oracle
    9 years ago

    If you @mention a user in a reply they should get an email automatically. You can customize the @mention email that goes out to them via the "text editor" tab ("email text" sub-tab) of Lithium Studio.

  • him_varma's avatar
    him_varma
    Advisor
    9 years ago
    Hi DougS

    Thank you for the response. Actually I am working on a custom module in which I am inserting the mentioned user as a link through javascript/jquery . I am not using the by default functionality of @mentions.

    Can you suggest something ?

    Thanks
  • DougS's avatar
    DougS
    Khoros Oracle
    9 years ago

    There is currently no way for you to send an email via a customization developed through Studio or the SDK. Our Professional Services has a way to write a customization that sends a custom email, but we have not exposed a way for customers to do this themselves at this point.

     

    -Doug

  • him_varma's avatar
    him_varma
    Advisor
    9 years ago

    Hi Doug,

    I got it working by inserting the mention simply as @ "login_name" for example just inserting the mention as him_varma through jquery after an event is triggered and it automatically created a link as above.

    Thanks for the response

    Himanshu