The total number of views in bulk data table doesn't match the views display in community,

Hi shong88​ - the number of views on the community frontend includes bots, but the numbers in analytics (either Bulk Data or Community Analytics frontend) don't include bots. The number of views on the community frontend will almost always be higher.

See this thread: Large difference between thread views shown on site vs in analytics - why? | Atlas

Interesting - yes, it definitely wouldn't be a timing issue in that case.  

Our organization performs a nightly extract of community data using the Bulk Data API (we generally use the processes described here).  We then load that nightly data extract to a SQL database and query from there in our local system.  I'm not sure what your process is, so I suppose it's hard to say why there's a disconnect.  This system works well for us, because we're pretty sure there aren't gaps in our data coverage.

jonesannak​ Thanks for your quick reply. the post was created at Jun 12, 2025 9:18:57 AM, it's not a new post. Where we can check from the bulk data?

shong88​ I checked a couple posts in our community, and the number of views seems to be matching in the bulk data and on the interface.  How recently was the post created?  If it is a new post with a lot of views in the past day, I think you'll find that there's a 24 hour delay in the bulk data.