Forum Discussion

michael-r's avatar
michael-r
Maven
11 years ago

Using the user_note Email Context Object

Hi there, 

 

Has anyone used the user_note within their email templates? I've come across this context object for Email templates and I see that it will show 'a note to the recipient in the email' but I'm trying to understand how this works. Such as:

 

  • Where is the 'user_note' pulled from/where is this stored?
  • How is this updated? Is this something the admin/developer would do or is it the user's own note?

If anyone has any examples of this context object being used it would be useful to see this in action. 

 

Thanks, 

 

 

 

 

 

  • NoamanA's avatar
    NoamanA
    11 years ago

    Hi Michael

     

    Some actions allow the sender or person triggering the email to add a note to go to the recipient. For example:

     

    Emailing a message to a friend (Email to a friend)
    Inviting users to join a community or group

     

    Both of these give the sender the option of customising the default message that gets sent out. The line in bold below highlights the user_note field.

     

    noaman at Lithium CSE Test thinks this is fascinating, helpful, interesting, useful, infuriating, thought-provoking, or just downright cool.

We hope you will visit Lithium CSE Test and check it out for yourself.

http://lithiumcse.stage.lithium.com/lithiumcse/board/message?board.id=Facebook&message.id=183#M183

noaman says:

This is an example of a user_note

We hope you will visit us soon!

Your Lithium CSE Test Team
noaman at Lithium CSE Test sent this message to a3339140@drdrb.net.

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    I hope this answers your question.

     

    Regards

    Noaman


     

  • NoamanA's avatar
    NoamanA
    Lithium Alumni (Retired)
    11 years ago

    Hi Michael

     

    Some actions allow the sender or person triggering the email to add a note to go to the recipient. For example:

     

    Emailing a message to a friend (Email to a friend)
    Inviting users to join a community or group

     

    Both of these give the sender the option of customising the default message that gets sent out. The line in bold below highlights the user_note field.

     

    noaman at Lithium CSE Test thinks this is fascinating, helpful, interesting, useful, infuriating, thought-provoking, or just downright cool.

We hope you will visit Lithium CSE Test and check it out for yourself.

http://lithiumcse.stage.lithium.com/lithiumcse/board/message?board.id=Facebook&message.id=183#M183

noaman says:

This is an example of a user_note

We hope you will visit us soon!

Your Lithium CSE Test Team
noaman at Lithium CSE Test sent this message to a3339140@drdrb.net.

Would you prefer not to receive emails from us? Just click here.

     


    I hope this answers your question.

     

    Regards

    Noaman


     

    • michael-r's avatar
      michael-r
      Maven
      11 years ago

      Hi NoamanA, 

       

      Thank you for your response. 

       

      I'm still confused as to where the user not is createda and stored by the sender?

      • NoamanA's avatar
        NoamanA
        Lithium Alumni (Retired)
        11 years ago

        Hi Michael

         

        If you click on the Options dropdown on any of the messages in this thread, you'll see an option for 'Email to a friend'.  Choosing this option gives you the following page:

         

        email_message.png

        The user_note is anything contained within the Personal message box.  As far as I know, this isn't stored anywhere and this doesn't go into your outbox either.

         

        If you're adding this field to a customised template, unless the trigger for the email includes a field for user text, the variable won't get populated.

         

        Does this help?

         

        Regards

        Noaman