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jordanepotter's avatar
jordanepotter
Mentor
12 years ago

Why are my accepted solutions not showing up on the question page?

I turned Accepted Solutions on in one of our Q&A boards. When I marked an answer as Accepted, the answer disappeared. Is there something I need to add to the page in studio to get accepted solutions to appear with the question? It seems odd that it would not just show up with the question automatically.

  • jordanepotter's avatar
    jordanepotter
    12 years ago

    ok, it looks like it just takes some time for it to show up in the accepted solutions section. Not ideal, but i guess it works.

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  • jordanepotter's avatar
    jordanepotter
    Mentor
    12 years ago

    ok, it looks like it just takes some time for it to show up in the accepted solutions section. Not ideal, but i guess it works.

  • AdamN's avatar
    AdamN
    Khoros Oracle
    12 years ago

    Many standard components use caching to help with performance. As such, there could be a slight delay for changes to be reflected in the component. If you feel that the cache is too conservative for the amount of traffic your community sees, I would suggest filing a case with our Support team to see if it can be adjusted for your community. We can sometimes safely adjust the cache configuration if your community isn't too big.