Knowledge Base Article

Aurora: About Content Archive

Active communities, especially those of large enterprises, tend to have a lot of content. Over time, these communities can become cluttered with outdated, misleading, or obsolete content, making it more difficult for members to find the content they need.

To keep content and conversations fresh and relevant, good content hygiene is important. Admins and moderators should regularly review site content and archive content that is no longer accurate, timely, or relevant.

Aurora Communities include a Content Archive feature. When Content Archive is enabled, members with the appropriate permission can:

  • Archive/unarchive knowledge base articles, blog posts, discussions, events, and ideas.
  • Provide links to updated or related content in place of the archived content.
  • Access all archived content from Manage Content dashboard .

Note

  • You can archive only at the main thread. Individual replies or whole boards/categories cannot be archived.
  • All user stats (likes, comments) achieved on archived content are retained.
  • No notifications are sent to members when content is archived/unarchived. Admins and moderators can choose to send private messages to members as deemed necessary.

Archival process

Permissions

Admins, moderators, or members with the Manage content archival permission can archive community content. 

Enable Content Archive feature

To enable content archiving in your community, toggle on the Content archive option under Settings > Features > Moderation > Content Archive.

Note: This feature is only set at the community level. 

Archiving content

After the above mentioned roles or permission is granted and the Content Archive feature is enabled, members can see the Archive option from the Options menu on the content page. Select Archive to begin archiving the content. 

Below is an example from a discussion page.

 

View archived content

Admins and moderators or members with appropriate permissions can view all archived content from the Manage Content dashboard on the Archives tab.

From here, they can unarchive, delete, or add a link to redirect users to related content.

 

Published 18 hours ago
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