Aurora: Approve or reject posts sent for moderation
Periodically, you must review the posts captured in the moderation. You can evaluate these posts and approve or reject them from the Moderation tab in the Manage Content dashboard.
Actions you can take include:
Approve posts
From the Moderation tab, you can approve posts or replies that are appropriate and adhere to the community principles. After you approve posts and replies, the content is published or stays in the community based on the moderation settings. They are also removed from the Moderation tab.
Reject posts
From the Moderation tab, you can reject posts or replies that you find inappropriate and that do not adhere to the community principles. You can reject these posts or replies as spam, abuse, or for any other reasons. Posts that are rejected as spam are moved to the Spam tab. After you reject posts or replies, they are removed from the community and moderation. In the Moderation tab, you can search these rejected posts using the Rejected filter and take further action.
To approve or reject posts on the Moderation tab:
- Sign in to your community as a Moderator.
- Open the Account menu and select Manage > Moderation.
The Moderation tab is displayed with the list of posts, comments, and replies sent for moderation. Select the Title of any posts to view the content.
- You can approve or reject a post using these options:
- To approve a post, open the Options menu next to the post and select Approve.
The Approve window opens.
Select Approve.
A confirmation message is displayed indicating that the post has been approved. - To reject a post, open the Options menu next to the post and select Reject.
The Reject Content window opens where you can reject the post as Spam, Abuse, or for Other reasons. - Select any of these options and select Reject.
Based on the selected option, a confirmation message is displayed indicating that the post has been rejected as spam, abuse, or for other reasons.
- To approve a post, open the Options menu next to the post and select Approve.
Approve or Reject content from the post page
When a board is set to Required or Selective moderation and members post content on this board, moderators can directly approve or reject the content from the post page as shown below:
For forum replies, blog comments, knowledge base comments, event comments, and idea comments, a message is displayed for the respective comment or reply indicating that the comment or reply is awaiting for moderation.
To moderate the comment or reply through the Moderation tab, select Manage Moderation link.
To approve or reject the comment or reply from the respective post, open the Options menu and select Approve or Reject as required:
Note: While reviewing posts in the Moderation tab, you can Message Members who posted the respective content to get more information or notify your actions on the content.