Aurora: Review content reported by content filters

Community content filters identify inappropriate words used in community content and take appropriate actions on the content based on how you’ve configured the filters to behave. Any posts and replies, private messages, profile information, tags, and registration flow that are flagged by the content filters are sent to the Abuse tab, where you can periodically review and take actions on them.

If you have been granted the appropriate permissions, you can view the content reported by content filters from the Abuse tab:

The tab lists:

Title: Title of the content reported by content filters
Author: Member who created the content
Date Reported: The date on which the content was reported
Filter: The name of the content filter that reported the content
Filter action: The filter action applied on the content. The filter actions can be Do not allow, Replace term, Check inline HTML and do not allow, and Take no action. Learn more about content filters.

To review and filter reported content, view the below walkthrough:

Based on the content type and filter action, you can take these moderator actions:

Content Type	Filter Action	Moderator actions on the content
Forum discussions/Blog posts/Knowledge Base articles/Replies/Ideas/Events	Replace term/None (Take no action)	Edit Mark as Spam Confirm Abuse Ignore Report Ban Member
Forum discussions/ Blog posts/Knowledge Base articles/Replies and Private Messages/Ideas/Events	Blocked/HTML Blocked (Do not allow/Check Inline HTML and do not allow)	Ignore Report Ban Member
User Registration	None (Take no action)	Ignore Report Ban Member
User Signups	Blocked / HTML Blocked (Do not allow / Inline do not allow)	Ignore Report

Edit posts reported by content filters

After reviewing the posts reported by content filters, you can edit the posts that are inappropriate and do not adhere to the community principles. While editing content, you must be careful not to modify the context of the content that the author of the post is trying to convey.

To edit a post, open the Options menu on the post and click Edit.

Mark posts reported by content filters as spam

While reviewing the posts reported by content filters, you might find the content as spam. You can mark these posts as spam. After you mark the post as spam, the post is removed from the community and moved to the Spam management tab. Learn more about Spam management.

From the Abuse tab, you can mark reported posts as spam in these ways:

Open the Options menu on the post and click Mark as Spam.
Click the post from the list to review and Mark as spam.

Confirm posts reported by content filters as abuse

After reviewing the reported posts, you can confirm them as abusive messages. When you confirm the abuse, the posts are removed from the community and this list, and are moved to the Moderation tab in the Rejected filter where moderators can review and take necessary actions.

From the Abuse tab, you can confirm abuse in these ways:

Open the Options menu and click Confirm Abuse.
Click the post from the list to review and Confirm Abuse.

Ignore content reported by content filters

From the Abuse tab, you can ignore the content reported by content filters after reviewing them so that you or other moderators do not re-evaluate them. When you ignore a report, the content is removed from this list.

From the Abuse tab, you can ignore a report in these ways:

Open the Options menu and click Ignore Report
Click the content from the list to review and Ignore.

Ban members from the Community

After reviewing the reported content, you can ban members who are abusive in nature. This helps to avoid malicious behaviors across the community. Learn more about banning members from the community.

From the Abuse tab, you can ban members abuse in these ways: