Knowledge Base Article

Knowledge Base Article content widget configuration

The Knowledge Base Article template contains the Knowledge Base Article content widget that houses the body of an article. While you cannot delete this widget, you can modify some of its features to customize the community experience.

Page item elements

  • Date: Shows the date on which the article was published (September 3, 2024) or how long ago it was published (3 days ago) depending on your settings. 
  • Versions: A badge displays the version of the article.
  • Helpfulness: Shows the “Was this article helpful?” section with sentiment emojis below the article.
  • Guide navigation: In the left panel, shows the table of contents for the knowledge base guide where this article lives (see About KB Guides).

Display contributors as

  • None: No contributors are shown.
  • Link: Select the View Contributors link to open contributors in another window.
  • Detailed panel: The list of contributors shows below the article. 

Related topics:

Published 30 days ago
Version 1.0
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