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Custom was this helpful? component
Hi, Is it possible to create a custom was this helpful component? I want to style it different as well as change how it acts when you select no. If not possible can you change the "T...Solved333Views
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darrenSP - You can easily update the confirmation message from a text editor.
Below is the text key used for show Thanks for your feedback message.
page.RatingEnumerationDisplay.feedback.success.title
Studio -> Text Editor -> Community Text
Lithium uses the text key for each string appearing in the community. You can search for the string you want to update from there.
https://community.lithium.com/t5/FAQs-email-templates-and-text/About-text-keys/ta-p/109029
https://community.lithium.com/t5/FAQs-email-templates-and-text/Find-text-keys/ta-p/109027
Regarding the custom component for this, there is no POST API call available for helpfulness, you can only perform GET action.
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The Hybrid Future is Here: Let’s modernize your agent's experience
...igital contact center. In the past, it was commonplace to have your care center on the second floor of your main office building. In those days, it was easy to get your finger on the pulse of y...3.1KViews
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Analyze, Optimize & Grow - Modernizing Digital Care: Pt 3.2
...onversations going to the right places, then you’re ready for the next steps. Agents Once your Queues & Routing are working in the most efficient ways, then start to look at your agent performance. If y...2.4KViews
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