7 ResultsMost relevantAgent Performance Table: Advanced Product WebinarWatch our Agent Performance Table Advanced Product Webinar on demand! In the dynamic realm of customer support, optimizing agent efficiency is essential for delivering e...2020 Customer Awards: Microsoft - Best-in-Class: Community...ommunity of people who believe in our mission to empower every person on the planet to achieve more. The predecessor to the Tech Community was the Office 365 Network. It was an external Yammer network c...14.11 Release Notes...nother account. Additionally, as a Community Admin, you can close another user’s account in two ways: Go to Community Admin > Users > Edit Users > Find a user, select the user you want t...14.12 Release Notes...anguage Specific, select a language from the Language drop-down menu, and click View. In the Custom Dictionary text field, enter each term you want the spellchecker to ignore (separated by commas) a...15.6 Release Notes...nformation Component Caching - Open Beta Document Viewer (open beta) Sometimes, users want to view the contents of attached documents before downloading them to their local machine. In t...13.10 Release Notes...refer, you can watch this video demo of the new 13.10 features and enhancements. New documentation knowledge base We’ve overhauled how we organize and d...17.5 Release Notes...hannel. The new Case Portal is one way we enable you to unify your digital customer support experience and funnel customer engagement into the community. Support Case Portal Customers w...