Aurora: Filter the Analytics Dashboard
- Roles
- Ranks
- New Topics
- Username
- Thread ID
To add filters to your dashboard:
- Open the Account menu and select Analytics.
- On the dashboard page, select + Filter.
- Select a filter.
- Enter relevant values to filter.
- Select Add.
Let's look at an example of filtering data for specific roles. Assume that you want to view metrics and activities by Administrators for the "Products" category in your community for the last 30 days.
To filter for this data:
- Change the scope to Products.
- Set the date range to Last 30 days.
- Select +Filter.
- Select Roles.
- Select Administrator from the menu.
- Select Add.
The Dashboard displays metrics and activities by Administrators for the "Products" category for the last 30 days.
Thread ID
You can use this filter to view the metrics related to a particular thread or topic in your community. The Thread ID is the ID found at the end of the community URL.
For example, in the below URL, "236502" is the Thread ID for a topic in the community: https://community.khoros.com/kb/supportinformation/khoros-cookies-datasheet-community-care-marketing-khoros-bot/236502
You can add this filter under Dashboard and Reports by selecting the Filter option. You can add more than one Thread ID to the filter.
After you select Add, the dashboard displays the metrics for the added Thread IDs or, in other words, the topics with those Thread IDs.
Related topics:
