Aurora: Move content between boards
From time to time, people add content to the wrong place in the community. Sometimes, they don’t realize that there’s a specific forum where similar discussions are taking place or they just start an article or post without thinking about if this is the best place to post or ask their question. As a community manager or moderator with the Move content permission, you can move these topics to a more appropriate board.
You can move a forum discussion, knowledge base article, or blog post and its replies to a different location in the community. However, you can move content only between the boards of the same content type. For example, you can move a forum discussion to another forum and not to a blog, idea, or knowledge base.
Note: You cannot merge two discussions together, but you can move replies from one discussion into another discussion. Refer to Move comment or reply for more information.
To move a post, go to the post you want to move and select the Options > Move option. Then, follow the prompts to move the topic to a more appropriate location.
Note: To move content from one location to another, you must have the Move Content permission.
Let’s look at an example where you want to move a discussion to a different forum in the community.
6 STEPS
1. From the post, click Options icon.
2. Click Move.
3. In Move Discussion pop-up box, select the destination board, where you want to move the topic.
4. Click Move.
5. Now, you can view that the post has been moved to the selected destination.
6. That's it. You're done.
Here's an interactive tutorial
** Best experienced in Full Screen (click the icon in the top right corner before you begin) **https://www.iorad.com/player/2053630/Move-post
Similarly, you can move knowledge base articles, blog posts, and events to different knowledge bases, blogs, or events boards, respectively.
Related topics:
7 STEPS
1. From Discussion page, click Settings icon.
2. Click Move.
3. In Move Discussion pop-up box, select the destination board, where you want to move the topic.
4. Click Move.
5. A confirmation message is displayed indicating that the discussion has been moved to the selected destination.
6. Now, you can view the discussion in the appropriate destination.
7. That's it. You're done.