About Aurora Community site structure

One of the most important aspects of setting up your community is choosing which content types to include and how to organize them. Communities are structured hierarchically—they’re broken down into Places, which are divided into Containers and Boards. Containers consist of Categories and Groups, while Boards consist of Forums, Knowledge Bases, Blogs, Ideas, and Events. Typically, Categories and Groups are made up of Boards—these boards are the areas where community members can post and reply or comment on what they read. Categories can also be broken down into other Categories as necessary.

• Containers
• Boards

Containers

Containers are higher-level Places like Categories and Groups. Categories are areas that can house several types of Boards that are broken out into different types of content. Groups are similar to Categories, but they are designed for specific groups of Community members who want to collaborate on a particular subject or project.

• Create a Category
• Create a Group

Create a Category

1. Go to the Community Structure page.
2. Click Add (plus icon) at the level of the community where you want to add the category.
3. On the window, enter a Name and ID. The ID displays in the URL for the category.
   Note: The ID must be a single word made of only letters, numbers, dashes, and underscores with no spaces. It cannot be changed later.
   
4. Optionally, enter a Description and add an Avatar for the category.
5. Click Create.
   
   

For more information, see About Categories.

Boards

• Create a Forum
• Create a Knowledge Base
• Create a Blog
• Create an Ideas board
• Create an Event board

Boards are Places that are subsets of Containers. The types of boards available in your community are Forums, Knowledge Bases, Blogs, Ideas, and Events.

Boards enable members to post content, write comments, and reply to other members’ comments. The process for creating a board is similar for all content types.

To create a board:

1. Go to the Community Structure page.
2. Click Add (plus icon) at the level of the community where you want to add the board. 
3. On the window, enter a Name and ID. The ID displays in the URL for the board.
   Note: The ID must be a single word made of only letters, numbers, dashes, and underscores with no spaces. It cannot be changed later.
   
4. Optionally, enter a Description and add an Avatar for the board.
5. In the Tags area, specify the types of tags to use, add preset tags, and/or indicate whether you want to require tags for the board. 
6. Click Create.

Related topics

• Community Structure Best Practices
• Community site structure hierarchy and terminology
• Manage Containers or Boards
• Container and Board permissions