Knowledge Base Article

Aurora Community site structure hierarchy and terminology

This quick reference guide lays out the hierarchy and meaning of some of the site structure terminology in Khoros Community Aurora.

 

Hierarchy

Glossary

Term

Definition

Blog

Board that houses blog posts

Blog post

Individual post on a Blog board

Board

General term for lower-level Place that holds content; encompasses Blog, Event board, Forum, Knowledge Base, and Ideas board

Category

Highest-level Container in your community; can contain Groups and Boards

Comment

A top-level response to a post on a Board

Container

General term for higher-level Place that houses Boards; encompasses Category and Group

Content

Collective term for posts (for example, “Our community contains a lot of content about our products.”)

Content Type

General term for the style of content that coincides with the Board types: Blogs, Events, Forums, Knowledge Bases, Ideas

Discussion

Individual post on a Forum

Event board

Board that houses events

Event

Individual post on an Event board

Forum

Board that houses discussions

Group

Higher-level Container that enables community members to engage around a common theme or purpose; can contain Boards of one content type

Ideas board

Board that houses ideas

Idea

Individual post on an Ideas board

Knowledge base

Board that houses knowledge base articles

Knowledge base article

Individual post in a knowledge base

Place

General term that encompasses Containers and Boards

Post

General term for an individual piece of content if type is irrelevant; encompasses blog post, event, forum discussion, knowledge base article, idea (for example, “If you want to make a post in our community, sign in first.”)

Reply

A response to a comment


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Updated 23 days ago
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