Sep-Oct Atlas Highlights

Khoros Staff

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Hello, to all of our Atlas members!

A special thank you to everyone who joined us for Khoros Engage Digital! We hope the experience inspired you to continue pushing for new heights.

Lot's of exciting initiatives in the works at Khoros that we can’t wait to share. The Atlas highlights will now coincide with the upcoming Knoros customer newsletter to give our members a spotlight and easier access to essential information resources.

Thank you all again for being a part of this community of innovators!


Here’s the Atlas content you do not want to miss!

Some blog areas are limited to Khoros customers only. If you are a customer and unable to access anything, email us at and we’ll help.

Instagram Messaging (DMs) now in early access

The ability to DM with your customer from within the Khoros Care and Marketing platforms is now in early access. 

You can read more about how that’s helped one brand here.

Khoros Engage Day of Learning: Care & Marketing Recap

Thank you to all of our customers that participated in the day of learning on October 13, 2020, before Khoros Engage! *Customer Access*

How connections open new business strategies

This blog distills the insights from our 1-hour discussion on the topics of connections and business strategy. 

What's in a name?

Reward and recognition can drive a community’s success. Join us as we break down what exactly it means to be a super-user.

Slack - Community Integration

Bring your community on to your Slack workspace. Read on to learn more about our groundbreaking Slack integration.

How We Built It: Author Badges

This guide gives a step-by-step breakdown of how you can add a colorful author badge to comments and replies made by the original author of a blog post or message.

Modernizing Digital Care: Getting started or expanding

This video-format blog covers some of the questions we often get from our customers and prospects about getting started or expanding a digital dare program. 


Webinars & Events Update

Atlas Events is the best place to keep up to date with upcoming events.


The experts’ debate: Fuelling your branded community to drive innovation and culture. November 5th, 2020

“A session no one can reasonably miss, and I’m serious here,” @ArnaudL said it best, don’t miss this opportunity!


Engaging Atlas Discussions

Some discussion areas are limited to Khoros customers only. If you are a customer and unable to access anything, email us at and we’ll help.

Monitoring first posts - Keeping tabs on a user’s first post can prove to be an effective strategy. @CarolineS lead a great discussion on how to make this happen.

"TKB Article Editor Page" page quilt?The community came together to help @StanGromer with his question, which proves there is no such thing as a silly question here!

Strategies for unanswered topics? - What a great discussion this grew to become! The community dropped tons of strategies around unanswered topics here. *Customer Access*

"Welcome Message" example? - Posts like this just show how useful a community can be. Thanks for your first post, @stehrani71! *Customer Access*


Top Engaged Contributors

We’ve expanded our top engaged list to show off more of our fantastic community members! 

Thank you, everyone, for your contributions to Atlas these last months, and a special thanks to our Top Contributors, @CarolineS, @StanGromer, @Wendy_S, @kgroneman, @PerBonomi, @Parshant, @HSCommunity, @tyw, @lilim, and @jeffshurtliff!

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