Aurora: Manage Follow and Notification preferences for your account
You can manage your follow and notification preferences for the community.
Open the Account menu, and then click My Settings. Click Follows & Notifications. The page is divided into different areas for managing your follows and notifications:
Table of Contents
Follows
You can filter the items you follow by clicking the drop-down menu (by default, All is selected) and choosing from among All, Content, Boards, Categories, Groups, or Tags.
Once you’ve chosen your filter, you can hover your cursor over the followed item you want to manage, click the options menu, and Unfollow.
Email Notifications
To adjust your email notification preferences, Get Email Notifications must be turned on in your settings. When this is enabled, additional settings (Receive email notifications when…) appear that enable you to indicate the desired cadence for receiving email notifications.
For settings on which you’ve selected Daily Digest or Weekly Digest, applicable notifications are bundled and sent together in one daily or weekly email, respectively.
Note: For the Edits are made to an article within a category or board I follow setting, email notifications are sent immediately for the For all edits (includes minor edits) and For all but minor edits options.
All settings indicate the feature area of the community to which they apply, such as All boards or KB articles and blog posts. Settings related to content apply to all content that you follow in the area indicated.
Notification | Feature Area | Options |
New content is posted | All boards |
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I am mentioned in a post | All boards |
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My content is mentioned in a post | All boards |
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I receive likes on my content | All boards |
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New content is posted using a tag I follow | All boards |
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New replies are added to a topic | Forum discussions |
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New threaded replies are added to a topic | Forum discussions |
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Content is marked as solved | Forum discussions |
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New comments are added | KB articles and blog posts |
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Edits are made to an article | KB articles |
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Edits are made to an article within a category or board I follow | KB articles |
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I earn a new badge | Member profile |
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My case is created | Case Portal |
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My case is updated | Case Portal |
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Someone adds a comment to my case | Case Portal |
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Workflow updates are made in places where I am an editor | KB articles and blog posts |
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Workflow updates are made in places where I am a publisher | KB articles and blog posts |
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Workflow updates are made to content I follow | KB articles and blog posts |
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Advanced Settings
The following settings, which apply to both in-app (bell icon) and email notifications, enable you to personalize when you receive certain notifications. Select an option from the drop-down menu for each setting.
Setting | Options |
When I’m following a Forum Discussion, notify me about |
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Send me notifications on posts I have already read |
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Related topics: